Usually have a great outcome and experience but the lady taking orders at the drive through kept talking over us had to repeat the order a couple times and she still got it wrong and charged us wrong and they dumped the fries on the bottom of the bag after we tried to make sure we were getting the right drinks and one the sandwiches wasn’t even made when they handed it to us. I’m sorry you had a bad morning but don’t take it out on me for wanting what I paid for
You know I go work here just about everyday now, I take care of everything, I do the trash and cardboard, tempering the food products, stock the fry products, change the toilet paper and paper towels, do the truck order, and operate the fryer so it doesn't cause a mess. No one else does my job around there that I'm working myself to keep that business alive and yet nobody cares. I show up to work on time with no callouts. I haven't even had the time to go to the dentist or doctors for my health needs, but I quit caring because when I die from my severe alcoholism, the store will die along with me. I may have social and mental disorders but I sure do come to work. ooooh boy, if you people are to judge people why don't you try walking in their shoes for a mile.
I know better but i have it another chance.Didn't get what i asked for and customer service had a chip so big. Why do they take these jobs if they don't like to work there.Lost me for good and everyone i know.
Walk in last friday for lunch and had three employees look at us and gave us the cold shoulder. Never un my life been treated so poorly
They have the best jalapeño poppers. The Bronco berry sauce is addicting! Can't go wrong with curly fries. Love the Market Fresh sandwiches and the Smokehouse Brisket. My kiddo loves the gyros.
Pulled up to the drive thru and was told to wait thirty seconds, no problem but it was much longer than that After finally taking my order, they don't have my food ready so I have to pull up and wait. Again, that's not a problem. Once I get my food, there's no Arby's sauce, the fries are the bottom of the bag crumbs, the good is lukewarm and the syrup in the soda is too much. I get that there are staffing and supply issues but wouldn't that mean you would try that much harder to keep the customers who do come happy? It wasn't even busy. I went at lunch time and they're was one person in the dining area and no one in the drive thru when I showed up....
Haven't been to Arby's in years, had a coupon so I thought I'd give them a try. I am glad I did. When I walked in, the Assistant Manager, Evan was helping an elderly person with her order. His customer service skills were exceptional. Evan then took time to point out some of the newer things on the menu. My food was still warm by the time I got home. It was tasty and well worth the trip. Evan, thank you!
As a previous assistant manager in a fast food facility I KNOW that the chicken tenders that came on my sandwich were sitting in a warmer over the amount of time that food safety guidelines allow. They were cold and hard.Bun was burnt and out of roast beef? Thanks guys….Friendly staff is all this place has going for them.
The workers here are awesome! The food is always fresh.
Went through drive through cashier charged my card for full amount left (14.05) then told me I owed another $8 totaling my order at 21.98 when my order was REALLY only 12.98 my order was messed up on top of their phone not going through so thats what brought me here to leave a review love the food first bad experience with them.