Service sucks here, waited to order at the register for over 5 minutes with employees refusing to even acknowledge your existence even though they keep walking by the counter. Don't waste your time here
My daughter and I were running some errands and a root beer and a burger sounded so good. We went inside to order and the place was disgusting! I went into the bathroom to wash my hands- the bathroom looked like it hadn't been cleaned in weeks. We did not order any food. If that is how they take care of that place, I can only imagine what the kitchen looks like and the overall cleanliness of the staff! We left and went to Jersey Mikes instead. I will not go back to A&W!
Most of the time they are out of something. Tonight they were out of fries. The cashiers are rude. The lobby is always messy and out of supplies. Oh and the lobby closes at 7pm, just so everyone knows. If I could give less than one star I would.
This Franchise’s owner and district managers should feel ashamed of the way there employees treated that poor woman in the drive thru by throwing a cup at her face. Regardless of the situation as an employee you never go to that much of an extreme with a customer. Absolutely despicable and embarrassing.
The manager here blamed our car in the drive through for littering and threw a cup (that wasn’t ours) at our drivers face. Was racially motivated and I encourage people of color to not go here!!!
Takes forever to get your food. Might as well go to a sit down restaurant
Unfriendly. Handed me my things without a word.
Terrible, and still not open for lobby after two years this is a company I loved sinking fast,please fix your restaurant
If you want to wait for 20 minutes and you are still in line go for it. I would have waited another 20 before I even made an order. Then another 20 for food.This is not the first time, this is everytime. How can it take so long when only the drive through is open? Instead, I used that 20 minutes and drove to Montana Sub Shop, went in, ordered, got back in my truck, and back to work.Thanks for nothing AandW, absolutely nothing.
Rio you off and refuse to answer the phone. Scammers .. charge 10x inflation on chicken and potatoes