Waited 18 minutes to order. Only 3 people were working and that included the cook. The lady taking orders was so stressed out that even with us trying to be empathetic towards her, we got not even a smile or glimmer of customer service in return.
Went through the drive through at 125pm tried to call the person in the other end for a few min got no response. When they answered we finally ordered their was one car in front of us there was still one car in front of us when I left the drive through at 150 pm. But they have great food.
I was served promptly and the food is awesome. Would like to say if you have never tasted Sonics Onion rings you should they are the best onion ring I've ever eaten. They say it's because they are dipped in ice cream when battered. Not sure if this is true but if they are and could be I have no doubt. I would love to get their recipe. But since I don't have it I find myself craving them. They are the very best.
There food is okay, we really come here for the drinks. Staff are always helpful and friendly!
This place has gone down hill. I visited there and watched 4 people pull up and leave because it took a long time for the person to acknowledge them. As for my service I didn't get the correct food I ordered. It's a sad thing I am from a place where sonic is seen as a great place to get great food. This stop will not be on my next place to visit for a long time untill I see the reviews go up.
Have you ever had one of those days where you thought to yourself, "Boy my day hasn't been bad enough so I should do something to make it worse." Well if you have felt that way this Sonic is the place to go. You're almost guaranteed to wait an absurd amount of time for them to even answer the intercom after you pushed the red button.Once they answer (if they answer) you'll be greeted by an intercom that sounds like a white noise machine is beating the heck out of a family of racoons and the raccoons are losing, a volume so loud starbucks across the street knows what you're ordering, or so low you think you've gone deaf.Next you'll request something and through a muffled speaker you either hear them say they don't have it, have you repeat is so many time you're all but certain they are hinting you should pick something else, or what I can only explain as a sound I'd compare to the horrific cries of Chewbacca combing out dingle berries while holding a megaphone.Now, if all the planets align and the angels kiss you, your order may come out before they close for the night.Then the food. Oh how the sonic food has went down faster than the stock market over the past couple years. You'll either get really good food or food that taste so bad that even your pets will call the SPCA if you try to feed it to them. No middle ground. It's either very good or something that violates the Geneva Convention.For the love of all that's Holy never and I mean NEVER expect to see salt or any condiments. They'll find Bigfoot and Nessie playing poker with the Santa before 3 consecutive people get condiments in their bag.Why do I go there you are probably asking. For which I will refer back to the beginning. I go when my day hasn't fully pushed me to the point thst I hate humanity but really close.
We love Sonic in our hometown of Sparts TN but this location is lacking. We frequently go to get drinks and slushies with the kids using the app. They are slow and get the order wrong over half the time. But we do get what we ordered eventually and it tastes great.
By far the WORST sonic I've ever been too. The service CONSISTENTLY FAILS. )': the wait time is ridiculously insane. And unfortunately the staff hasn't been very pleasant either. I absolutely will not make the mistake of visiting this location again. ):
Literally ordered three drinks and that was it and sat for 20+minutes drinks never came there was only three other cars there and no one came out with the drinks
This visit was enough to stop coming to Sonic, which I hadn't had for many years. The food was over-greasy and the fries were soggy. We were very disappointed.