They almost always get my order correct.Thanks for the extra onions, guys...
Lunch was good. I order fries without salt due to dietary concerns. They forgot this time but normally do great. Still it all was hot and good
Didn't really like that I had egg shells in my sandwich this morning. They need to make sure that they are doing everything correct.
This is sad. 15min wait and no line for 10 dollar meal both overcooked.biggest problemis you can see they gave one normal size but then the other is not even covering a quarter of the bun. Ordered a large and got a med fry as well. Don't go here
Okay, I try to stay away from negative reviews but there is no redeeming quality to this location.We ordered two breakfast meals at a little after 9 AM, both with iced vanilla coffees. The line wasn't that long, but very slow, and we were told there would be a short wait for the coffees. Okay, no problem, just gotta pull up and wait.10 minutes later, an employee comes out with one coffee. We remind him we had two. He looked really confused, said "okay" and then left again, clutching the first coffee. He came back a couple minutes later with a definitely partly consumed coffee. It had a straw in it already and clearly had been partially drank. He tried to hand it to us and said, "it isn't been used! It isn't been used."I politely asked if we could please get another coffee because that's disgusting. He stared at me like he couldn't believe I would ask that, started to protest, then put his hand down and said, "okay." 7 minutes later, he hadn't come back. So we parked and my mom went in to get the coffee.The employee himself was just making hash browns, ignoring us and the issue. We got the coffee eventually but what a nightmare. I don't mind waiting but that was ridiculous, mostly the horrific customer service and unsanitary conditions.I will definitely not be back here, and I advise you stay far away as well.
The staff was nice, but when I got home and opened my egg McMuffin, one side was burnt to charcoal. It took a steak knife to cut that part out; that's how hard it was. The fact that someone thought that was acceptable to serve blows my mind.Updated: Allison just called me this morning to apologize about the situation. She let me know that they ran maintenance on the machine, spoke to the staff, and put my name down for a replacement. Honestly, this was handled so quickly that I'm surprised and very impressed.
Showed up 15 minutes before close with a large order and the team was so nice and joked around while we waited for our food. Definitely one of the best experiences I’ve ever had at a McDonalds.
4 of my last 5 trips, my order is wrong. Part of the problem is McDonald’s 2 lanes of ordering with one lane of cars.
It took 29 minutes for three 20 piece nuggets...2 baskets fries....1double fish sandwich..1 chez burger!!!!! I sat w 2 cars in front of me 14 minutes without moving to speaker drive thru yet!!! Then they took another 15 min to pay window and pickup window. They lost my order then shorted me one 20 piece nugget! Not even an apology at the speaker drive thru or the 2 windows I had to sit at waiting on them to have me repeat my order 3x!#!!!! Spencer Creek MCDONALDS is usually always on their name~ not tonight...The pick up window employee accidentally erased my order EVEN AFTER I CALLED THE STORE DURING MY 14 MIN SPEAKER WAIT...to give them heads up that I was ordering 60 nuggets ASKING THEM WHY IS THERE 8 CARS none of us moved for 14 min to even place our order! Think twice if there's more than 5 cars total. Also...they weren't asking big orders to pull around to park and they usually bring the big orders out and keep the line moving! What a concept ?
The tea is hardly ever fresh. Ordered extra lettuce, got "10" shreds. For some reason, McDs has started filling the ice for tea to the top of the cup. Have to order "extra light ice" to get an adequate amount of tea so as to not feel ripped off and it won't be watered down within 20 minutes. Seriously, the amount of tea that fits with that much ice would barely fill a small cup.