Server was amazing, very accommodating considering her work conditions. Food took too long, A/C was off on a 106° day, the girls were suffering. New management wanted!
Very poor service called in to place an order. thet got the order wrong/ manager said the person I spoke to lied to me. Then proceeded to do a "refund" and to do to so they had to charge the card again but the first charge wouldn't go forward due to being withn a time frame. Checked bank statement and they did process both payment...
Girl who seated me was racist she sit me with the other white people while she took care of her hispanic people even I requested a different seat ? The girl that did wait on me was great and the food was good ! I don't like being denied a seat nobody was sitting in if i ask for it !
Waitress never came back after she brought food to the table. Waited for 15 minutes after done eating for bill. Then Waited another 10 minutes for her to come back to pay. Restaurant was not busy. Waitresses were sitting at table eating and on their phones. I leave tips based on service not food. I still tipped 18% but service was not worth a tip. Should stay off phones and attend to patrons. Visited 6/19/22 around 3pm.
Called ahead to make sure they had crab legs. They said yes, so we went. Ordered and waited 55 minutes before the waitress came back and said they were out of crab legs. Seriously? It’s the only reason we went there!!!! They could have at least comped our appetizer and drinks. But no. Very disappointing experience.
we had our burgers delivered. like 9 fries in it. old and cold. meet was raw. horrible
Our server Savannah comes over to greet us, after waiting a bit to be sat and get drinks. We didn’t mind waiting, we ordered and asked for a drink other than a water, the cup was very dirty. not her fault at all so we dismissed that. We received our appetizer and the tots were fine. We waited over an hour for our entrées and everyone around us got food even door dash drivers, we were never told it would be out shortly or even checked in on. I hate writing bad reviews but I’ve never received this sort of service. So we left money on the table and left and never received any of the food that was ordered.
Out of the first two beers I tried to order. Drank my 1st beer waiting on my food. Ate my food then spent 20min waiting on my 2nd beer. Didn't get my second beer till 40min after the first.
Great service, wings were just perfect! Time from order to eat minimum. Very pleased with this!
Terrible visit! We didn't get our cheese for fries, our fry basket was 1/2 the size of everyone elses, my husband never got his water & our wings were COLD. We told the server but she said "sorry, they must have turned off the warmers" SERIOUSLY?! So disappointed & won't be back.