I come to this place every time I come back to my hometown E. St Louis. Fish sandwiches are the best
My experience here was awful. I showed up with a large group of people, and of course I was patient and understanding that since there were so many of us it may take longer for me to get my food. However, I was one of the first people to order and all I ordered was a mozzarella stick and two drinks. Everyone else got their food way before I did. The costumer service was downright terrible, I went to the desk to tell them they forgot my mozzarella stick and they were no help. It’s not the fact that I wanted them so badly I just wasn’t gonna pay for something I didn’t get. Do not recommend this location.
The young man who took our order was super nice and fun to talk to! He made sure our order was correct before we pulled away from the window! The food was fresh and delicious!
This White Castles is hit or miss. Sometimes the food is great and sometimes it's okay. Yesterday I sat in line for 5 minutes then they told me if I had a mobile order I had to come in. Once I got inside I waited 10 more minutes and half of my food was cold.
First time ever eating at white castle. I kind of thought I knew what to expect since I've eaten the sliders from Walmart, but I was wrong. The food was amazing and the staff were great. We even got offered free dessert because it took about 15 minutes to get our food. Will be back next time I'm in St. Louis.
I've been in STL for 26 years and this location has so many memories. This was my 1st stop after driving back in from Florida after a 2 week vacation! I ordered #2 plain bottom buns only, cheese fries or I substitute the Fries for fish nibblers I get a medium orange hi-c and a 6 piece chicken ring. The cheese sticks are really good too. This last visit was fast and friendly I was happy to be back home!
I am originally from NJ and White Castle is a late night drunken staple. So when I moved to Oklahoma and found that there was no White Castle in this huge state I was very upset. Every time I pass through the area I make sure to stop here. There is another one I pass first but for some reason I always stop here. The service is always good and the food well the food is plain to say, it's White Castle. Just a taste that you get used to and miss from time to time when it's not there. I will be swinging by ans picking up a crave case on my way home like always as well hahahaha. It was a shame though that during my most recent visit they were short staffed and only had drive through open. I'm hoping they don't close anytime soon as it is always my go to when passing through St Louis. Good job guys keep up the good work.
This place is terrible. I sat at the drive through for 15 minutes before anyone talked to me through the speaker. They were out of many items too. It took another 15 minutes to get my food. Keep in mind there was only 1 person in front of me.The employee I dealt with was friendly at least. The order was correct as well when I ordered something that was in stock. It was hot and tasted great.
This is literally the worst White Castles I've ever been. First I get rushed to choose my drink with a whole attitude. Then she rushed my order which I waited in line for 30 minutes just to get cold food, and forgot one of my drinks. Had to sit there til she finally asked me what I needed, and as well forgot my mozzarella sticks when I knew when she handed me the bags and I did a glace they wasn't there, she assured me they was. Absolutely TRASHY!!!?
Placed an order online showed up 20 minutes later to pick up. They did not have it ready. Argued with me that I didn't even place the order and when I finally got my order. The employees started a physical fight with one of the customers. I would not go to this establishment. It is not safe.