Starbucks

10776 W Florissant Ave, St. Louis - 63135
132 reviews
Coffee Shops Coffee & Tea Coffee
(314) 449-2747

Visiting from out of town and decided to stop at this Starbucks thinking it’s like every other Starbucks I’ve been to with quick and friendly service. Boy was I wrong about that smh. This is the SLOWEST most RUDE Starbucks I’ve ever been to. No one greets you when you walk in. Everyone has this attitude “don’t ask me anything” look on their face and their service is even worst. I came in, ordered a Chai Tea Latte and should have known to leave when I saw 8 other people waiting on their drinks ahead of me but I gave them the benefit of the doubt since it’s Starbucks. 20 minutes later and I still received no drink so I just left. The employees there have zero sense of urgency. It’s quite pathetic

Visited Saturday May 21, 2022. When making purchase, upon swiping card, machine said error as if card was not processed. So my boyfriend used his card and machine said same thing. At least that's what the clerk said. As of this morning, we find that we both were charged the $25.97. At the very least, the location at West Florissant owes us $25.97 because we were CHARGED twice for one order - all because their credit processing machine kept saying error. Specifically the clerk said we were not charged.

I ordered ahead of time, to cover my tail to get back to work. Upon arriving they were extremely busy. My order was 1/2 ready and I had to cancel my order. The lead there was very considerate of me and took an extra step and personally made my order. I am completely flabbergasted at the customer service here. These employees are some of the best at this location.

This Starbucks was super friendly and gave my puppy his 1st pup cup and he loved it!

My wife and I have to taste for summer their cake which is excellent we went to the drive up the very Courteous And prom Love Starbucks we will be back

The entire staff, including the manager on the floor has no clue what a micro foam is!!! Having said that, the crew were very humble & decent ? CHK 725130 xxx9105

One of the best Starbucks I've ever been to, my drink is always right, and the Barista's that work there are great. Can't wait to go back again???

Super fast and friendly staff. I absolutely love this store. It's cute, well stocked with bagged coffees and extras AND the employees rock!

Fantastic service and lovey attitudes ♥️

Best Starbucks! The staff was friendly and efficient and made delicious coffee. I appreciated the kindness of Iris who took our order. The restrooms were clean. There was a display of encouraging Post-it notes. This Starbucks really feels like a community space!