The poor manager is doing all the cooking. There’s a worker at the register helping some and a worker clowning around doing nothing. They’re clearly doing their best, but there are a lot of people waiting.
Ordered in mobile app thinking would speed process no it didn't. Waited over 20 minutes with no courtesy water or drink offer, because it was rather hot inside. Then did not include the mixture of chicken requested. Red bean and rice large container was not filled.
The prices are off the chain for chicken! For the last 3 months they had no other choice of drink but sweet tea! They're always out of wings! Plus one time I was given a half eating chicken sandwich, which I should have took a picture of! The owner or management needs to step their game up, and focus more on customer service because that's what pays their bills!
Just wanted to say on June 15th 2022 I visited Popeyes off of Airport Road and I was provided with excellent customer service. I couldn't read the coupon code so the guy at the drive-thru was nice enough to come out to my car and read the coupon code for me. I truly appreciate it very much. I'm sorry I didn't get his name but him and the guy at the register treating me excellent customer service kudos to both guys you deserve an outstanding customer service Excellence award. Keep up the good work
Last night I came through your drive thru and my order was wrong. I ordered a 3pc tender combo with fries and tartar sauce yet I received 3 legs with ranch sauce. I placed my order at the window since the order box wasn't working and she still got my order wrong. It was too late to come inside. I was totally unsatisfied
The new spicy chicken sandwich was bland, it hardly had any spicy sauce on it. The speaker system for placing your order was broken and you had wait until you pulled up to the window to place your order so that you had a long wait just to place your order.
Dirty, run-down, employees don't care about being civil, let alone being friendly. Prices on drive thru sign haven't been updated in quite a while and they get belligerent when you ask why the price they're saying isn't even within $3 of the price on the sign. Maybe I lucked out that my experience was so bad I left? If I hadn't, I'm sure the food would have been cold and stale.
Worst service ever. Manager cursing at other employees touching her phone then touching food. We started to get our money back. They didn't even have bags we had to carry our hot food in our hands.Bad management ill never go back in that one.
Best Popeyes Chicken location is really good on the chicken that always have it available when you order from the downside on their sides they're hot sides a lot of them they run out and I don't understand how they do that but they do but either way there's always have good alternative in mind before you go through the drive-thru.
The outside of the restaurant is disgusting. The drive thru display menu is missing half of the sign. The workers are rude. The prices on the menu are not accurate per worker “prices increased “ I decided to leave with placing my order. I do not recommend this location.