Very disappointed with the customer service today. Our checkout lady lacked any kind of welcoming or friendliness, and treated my friend very differently than the old white man in line behind us. She literally bagged our items and was throwing them down on the thing when she was done. Never said hi, how you doing. Nothing. As soon as it was the gentleman’s turn, the smile came on and she gave him a warm welcome. It’s 2021, I expect better from my community. We just moved down the street, and I was excited (as weird as it sounds) to live so close to a dierbergs. I guess we will just have to settle with Schnucks for a while until I decide to try again.
Literally saw 3 people today at Dierbergs in Oakville not wearing a mask and that was only in the section I was in, i did see that everyone else I saw had them on as I walked to check out. I asked a manager if they were enforcing the new law and they said they don’t check them at the door but Once they see them at the register they tell them??? Seconds later I saw one of the entitled selfish non mask wearing people checking out, I called the store mgr who was very nice but sa
They are trying hard under the difficult circumstances but the managers and customer service counter lady were quite rude. I know the Coronavirus is effecting everyone but they seem to be almost using it as an excuse to be rude and unhelpful. Also if your going to advertise your hours as 8-10 but then turn people away at 8 only letting seniors in then you should say “open 9am-10pm” I understand seniors are vulnerable and it’s a nice thing to do, but why not dedicate EARLY hours (from 7 to 8) to them??
I called in to talk to the supervisor because the woman checking me out was extremely rude for no reason. I wasn’t trying to get her in trouble, I just wanted to say that maybe that isn’t the right position for her. I barely had the words out of my mouth, before the supervisor was screaming at me asking if I had any idea what they were going through and really was I going to complain?!? I replied back, seriously lady, we are all going through it, not just you. Then - she hung up on me!!!! Not only is that insanely unprofessional but for a supervisor to do, is so horrible! I will be calling corporate Monday, the GM tomorrow and letting as many people on social know what a horrible experience I had at this Dierbergs!
Great place to work dierbergs is like family
Great place to work dierbergs is like family
Good as always
Seasonal seafood is good not much else stay away from the pasta in the deli
Seasonal seafood is good not much else stay away from the pasta in the deli
Most stressful shopping trip! Couldn’t find many things. And it’s completely overpriced. Not going back!