I don’t understand why Panera nationwide is so bad at keeping things consistent. Ordered two bagels, got one wrong, then the other bagel was sliced by 90/10 leaving the bottom bagel in two pieces. How is it difficult to train your employees to throw it into a slicer? Other chains are consistently inconsistent and are so good at messing up the orders.
I don’t know if I’ve ever posted a bad review; but this place warrants one so here it goes. My first review. ? I’ve never had such a terrible Panera experience and am regretting not going to McAlisters Deli down the street. I ordered the chipotle chicken avocado sandwich; first two bites were plain bread. Not ideal; but I like focaccia bread so I ate it. After opening up the sandwich I saw one lump of what looked like canned chicken. I tried to spread it out, but it didn’t work. Put the sandwich back together and took a bite. Chicken was just a lump of cold gristle. So gross. As you can see, it ended up on my plate. And yes, that’s the entirety of the chicken on half the sandwich. Opened the second half, one lump of chicken at the front, and an avacado lump at the back. So it’s definitely not chicken and avocado it’s more like chicken OR avocado. Then, my daughter opened her sandwich. It was supposed to be a turkey and avocado BLT. One lump of chicken and it felt as if it had been pulled from the freezer minutes before. And it’s worth noting that her turkey sandwich was the same meat as my chicken sandwich - only colder. So someone didn’t get what they ordered (in more ways than one). Basically, this is the WORST Panera I’ve ever eaten at in a all my travels. Do yourself a favor and go somewhere else.
Great sandwiches and salads. I always order the turkey avocado BLT and goddess Cobb salad. Fresh quality whole food for a healthy body and mind. Highly recommended.Need a drive thru:D
A little pricey for a family of 5, but it's consistent, clean, and good food.
These guys are awesome. One of the neighboring businesses kicked me out while I was waiting for an appointment, because they don't allow waiting because of covid-19, it was raining and cold and Panera took me in and allowed me to hang out there until my appointment time. Because of this wonderful customer service, I went ahead and bought a nice lunch here. Thank you guys for being completely understanding. I will do business with you in the future
Chaos sometimes for online order walk-in. This place is always great though. Great food and quick.
The food is always good and the staff is friendly.
Delicious, great comfort food. If you're feeling like a sweet treat consider here they bake fresh goodies
Love their meals. Especially soup on a cold day! Sandwiches are fresh and pizza is really good! Tried the BBQ chicken sandwich and it was really good. Very nice atmosphere.
I’m not going to share all the details but one of the most unpleasant experiences I’ve ever had at a Panera cafe. I frequent ones in the KC metro area and cater a fair amount for work. The ones in the KC metro aren’t bad compared to this location. Unprofessional, confrontational, and downright rude.