Steak 'n Shake is so easy. Pretty good food. Service isn't always great. Had our server from two tables over throw our straws at us because he forgot to give them to us, but food was good.
We have not had a burger this good in awhile. They were not skimpy on the Pattie’s and were good and juicy. Service was great also, went above and beyond, Russell was an excellent server!
The bathroom is disgusting. Smelled awful. Everything is wet. Falling apart. They have 3 hand sanitizer dispensers and all 3 are empty. All I could wonder is how indicative the bathroom is of the condition of the test of the building (like food prep areas).Burger was tasty. Fries were limp and cold. Menus dirty. Ketchup and mustard clogged with dried clumps in their spouts. Drinks were forgotten.Would not recommend.
Good visit, really good staff!Only issue, we ordered 6 side salads, they came out with most brown lettuce. The lady said they make them in AM. I would never had served them! She went back and made us fresh salads and apologized. All was made good in end.Would go back due to service.
This was the worst Steak ‘n Shake I’ve ever been to. We had a craving while on a road trip so we’ve never been to this one before. Hopefully they just had a really bad day. Our chili was barely warm. Burgers didn’t get cooked right, bathroom was beyond disgusting, and when they wiped down the table they had walked us to the cloth left behind several hairs. Also, they no longer serve any chicken.
So I am unsure what management is doing for the wait staff. My waitress messed up a couple things, no big deal. I saw two walkouts who sit down forever and never had their order taken. Best part was watching another waitress deliver food while on her cellphone. Food was alright. Shake was so so, really not sure what is going on at this location but I blame management. You don't see that many things are wrong in one visit without leadership problems. Won't be back.
Poor experience, wouldn't recommend. Fries were cold, Frisco melt and one burger missing sauce. Charged us for cheese sauce but didn't put it in the bag. Also ended up not giving us any straws for any of our drinks. The person taking orders and at the drive through window clearly hated his job and was pretty rude and short. Even when he handed us the card back, drinks and food and I thanked him he said nothing. A lid wasn't on a shake all the way which caused it to spill in our car. I asked him for extra napkins and told him what happened and he just said okay but then didn't give us extra napkins. I regret spending my money at this establishment.
Delicious as always and the server was amazing! The kids were overjoyed and said that their burgers were fantastic. It was clean and the atmosphere was very positive! Well done!
It was a fun place to go and enjoy the nostalgia of a 50's diner. The hamburger and shake were good, but I was very disappointed with their fries. They were shoestring fries without much taste or body.
Today we had a pretty good winter storm come in. The woman that was our server drove down from Bolivar in bad weather. So the restaurant would have staff. We are very thankful she did. Foods always good, but this time it was the service that deserves the stars..