Chipotle Mexican Grill

3356 S Campbell Ave, Springfield - 65807
218 reviews
Mexican Fast Food Salad
(417) 883-1944

I ordered a burrito bowl with chicken brown rice, cheese , and sour cream. I started itching horribly after my first bite! What the heck did you do to the chicken? I can’t even speak to a manager because no one answered a phone!

First off I want to give a huge thanks to the staff. I should have asked for names but I was too emotional. I know it's not the normal thing to do to just order rice but that's all I needed. I haven't been into a Chipotle before and wasn't sure how things worked. I got the absolute greatest service and a hug to go with it. Those of you who took care of me should remember me. It was the kindest of gestures that I have ever received and cannot thank you guys enough. To those of you reading this review please visit this location. So very delicious!!!

Ordered from DoorDash this evening and this is the side of guacamole that came with my food. Nasty. It is brown/black and had probably been made yesterday. I would not serve this to my dog. I can’t believe someone thought this looked ok to serve someone. It had been years since I had ordered food from here and it will probably be a few more before I eat here again.

This chipotle location is the worst! I ordered a burrito bowl and two kids quesadillas online. The rice was undercooked and hard, and the quesadillas weren’t even cooked all the way. I had to reheat them on a skillet. My chicken was sliced so sloppily and there was a spoiled end of a romaine head in my burrito bowl as well. What in the world is this?? They need to retrain their staff. What did I just pay 30 dollars for?

Terrible experience ! Inside was sticky and dirty - employees were so UN helpful! Out of Queso! napkins , tea , and all other sodas - NOTHING was good from start to finish - the manager needs to flip this script and fast . Everyone there was complaining - and obviously there have been many bad reviews ? yuck-

Entered at 845pm and they do not close until 10. Lobby looked already shut down except for a few tables. Most of the crew was visiting among each other other than one female associate that was talking to a customer, bragging on the nipple piercings she was going to get the next day. Almost left because nobody even acknowledged us being there even though there was only one customer that was at the cash register. First item was a burrito bowl which was loaded with rice and barely any meat. Second was a burrito that was about the same. They appeared to not restock any of the different toppings and add-ons. Most items were either empty or close to it. Ask for chips and queso and was told they were completely out of it. Then we asked to sit in the lobby and was told that we couldn't due to "half of this closing staff has to open in the morning so the lobby is closed because we want sleep..." Very frustrated with this whole visit. Customer behind us even asked for guacamole for their order and was told they were out of it even though there was some in the pan. It also appeared that there were bags of chips sitting on the back counter.

I came in on National Burrito Day, the website was down and I had to order 8 burritos in person and I just want to say, the employees were WONDERFUL. They were so nice and didn’t complain once and even offered to write names on each thing so when I got work we could tell them apart. 10/10 would recommend the Campbell Chipotle.

Great and awesome lunch and dinner food

I originally went to Jimmy John's but they were closed for some strange reason. I decided to go across the street to Chipotle. I was just getting something to take home. After getting my order, as I walked through, the dining area was absolutely filthy. They had enough employees for at least one person to go tidy up quickly. As someone who worked in the food industry for 15 years, being clean was always a top priority. These people just didn't seem to care. What a shame because I doubt I'll be back

The food that they did have was good.Overall it was very dirty and nasty. Food all over the floor in the dining area. Air vents covered in dirt. Even the vents above the food prep area. Bathroom trash all over the floor.My son had a pick up order placed, after a 45 minute wait had to cancel the order.