We've been searching for a quality Mexican restaurant since moving to O'Fallon, and we finally found seasoned refried beans covered in white creamy cheese, warm chips at the table, and crispy, tasty cimichangas! We will be back! (Weekly if I get my way...)
Always a great experience portions are so large we split one meal every time and never go home hungryKid-friendliness: This is a great place for kids optionsParking: Always ample parking
Shrimp tacos were amazing. Service was fantastic. Dining room was clean and fresh.Parking: Decent parking in a strip mall
First, I work in customer service each and every day and ask for reviews for my business from each of my customer so I can be better with every aspect of serving them. Tonight I went in after work to order from El Maguey to go. I thoroughly explained my order which included a 16 oz cheese dip and enough salsa and chips for 3 people, and ordered a margarita while I waited. I had to wait 10 minutes for my margarita and then another 20 minutes to discover my food waiting on a table behind me. No one decided to tell me my order was done. They explained they didn’t want to bother me while I was having the margarita even though I had finished it 10-12 minutes prior. I retrieved my order from the table, paid, and left. (I tipped the younger gentleman $10 before I left, cash) I got home and my wife explained we didn’t have cheese dip and one small bag of chips and one small container of salsa. I drove all the way back to explain the situation. They said oh ok no problem. They retrieved a bag of chips and cheese dip and they began discussing the ticket. They determined that I wasn’t charged for the cheese dip. I told them that it wasn’t my fault and I told them my order to begin with. They also explained that I wasn’t charged for the margarita as well. After I looked at my account and told them what I was charged I proved to them that indeed I was charged for the margarita and even though they didn’t charge me for the cheese dip I didn’t feel as if I should pay for the cheese dip. I don’t mind doing so but from a business stand point you should take care of your customer to earn future business and build a relationship with them. They did NOT do this. They kept my tip and I had to pay $14.95 for the cheese dip… ?. I probably see 10 customers in this area a month and have a following with my business so I am glad to showcase your customer experience at your Highway K location. If you can’t do better than this it’s not going to be long and it will be a ghost town. The young 15 year old that you have taking orders needs to refrain from getting an attitude and be polite and professional. If he would have done that it might have been a different atmosphere during this resolution. I will ensure that you all NEVER get our families business again at ANY location. Maybe you need to take notes from El Tio Pepe because they stay packed and you guys didn’t have much business on a Friday but I can see why.
Not terrible but there are definitely better Mexican restaurants in the area!
Food was ok and the server was ok Probably never eat here again
From daily margherita specials to long list of great menu dishes this is one of my favorite restaurants! Always a must when we visit St Louis.
Great food and atmosphere. Nice, clean restaurant and super fast service.
Went for daughter's birthday dinner, we were all able to sit together & enjoyed our meal.
Very nice service, food was good on a Sunday afternoon!