Dunkin'

4009 State Hwy K, O'Fallon - 63368
112 reviews
Coffee Shops Donuts Coffee & Tea
(636) 244-0825

I love dunkin, the food and coffee are always good. However this morning I encountered a rude employee who didn’t even apologize when she had forgotten to finish making my coffee and left the cup sitting open on the counter for 20 minutes. The only response I got when inquiring about my order was a snarky ‘We’re very busy’

I usually let it pass the first time. However, I’ve been disappointed a few times from this location. Just recently ordered an iced caramel cappuccino and received milk with caramel flavor. It was my first time getting a cappuccino so I thought maybe it was just a lot of cream, but there was no coffee flavor whatsoever. Sorry but I paid for coffee, this was disappointing.

I visited Dunkin' because I was really craving a bagel. Unfortunately they were out of bagels so I can't give them a 5 star review. I ended up ordering the avocado toast. It wasn't great, and didn't taste fresh. I was definitely disappointed.

Went there yesterday before work 3-18-22 at around 6:50 am . I ordered a dozen glazed donuts to take into work . Got there opened them and they were definitely NOT fresh they were clearly old . Tasted horrible and i paid $14 for them …. Never again will I Come here you would think if you pay $14 for 12 donuts they would be fresh ….. !!

I enjoy grabbing breakfast here from time to time. I will drive out of my way to visit here because the service at this location is always positive and welcoming!

God Bless the poor ladies that work here and pray that their curse be lifted. Every time I come here everything is simply wrong, and this past time is the last straw. My peppermint mocha coffee was so strong it burned my mouth and I had to throw it away. And my sweet little nephew's hot cocoa was more like hot water with chocolate syrup. Mess up my drink, fine, but my poor nephew shouldn't have to suffer with me.EDIT: Went here again to try my luck. Only God knows why. It was just as bad as the last time and I am inconsolable. After finally perfecting the perfect latte, I was forced to change half of my ingredients and ruined everything I had worked so hard for. And then, the chocolate water strikes again. How hard is it to make hot chocolate? And why must my nephew suffer not once but TWICE!?

Terrible experience. Slowest Dunkin drive through I've ever been to. We sat in a line of 10 cars and only three went through the drive through after 10 minutes. There is no reason a Dunkin should be that slow. When we pulled out there were five vehicles that hadn't reached the ordering speaker. Do not go here.

Got an iced and hot coffee wasn't a fan of either and they didn't have any of the donuts I asked about so I ended up having to just get a chocolate sprinkle donut which was ok at best. Very disappointed since Dunkin had always been so hyped up to me. Stick with local coffee joints.

Visited the store about 5 hours before they were scheduled to close and was informed they were about out of donuts? There was an automated message about being shortstaffed but when I drove around the building there were 3 employees staring at me from the window. Lobby closed.

Iced drinks here are decent. Donuts are good here. I do not recommend hot drinks here. They tend to always mess them up for some reason. Staff seems confused here, they have mixed our order up multiple times. Normal Fast Food Friendliness.