I am a long time customer of Sarpino's. I love their food and order all the time. Today, I tried to order online and it said there was a problem with my address and to call the store. I called in and told the man who answered what was going on. He said NOTHING about what I told him just asked what I wanted to order. He then interrupted me and said it was going to be an hour or so before I could get delivery. I ordered from somewhere else. This company has always been so professional and polite. Not sure what happened today.
Update: The Manager Danny got ahold of me and even after playing phone tag still reached out. He offered a refund or an order remake and I wanted to see a new order. Him and his staff did not disappoint. The cookie was cooked perfectly and was delicious from edge to center and the pizza pie was fresh and actually had the right amount of toppings and tasted amazing. The cheese tasted like it should and it was one of the best pizza pies I have had in a long time. Thank you Danny and thank your staff for making things right. It went from a bad, to an amazing experience. Top Notch Manager in my eyes. I would defently order From Danny and his staff again.Everything I ordered was over cooked. The cheese was spongy and gross as if they cooked it under a heat lamp. The pizza had no taste at all. The cookie pie as you can see was burnt on the bottom making half of it taste like the tin in came in. The Mot sticks where the only thing cooked properly and the Chipotle Ranch made the pizza editable. This was not worth the 40 bucks paid. At least the delivery driver Camaro was cute and nice and deserved her tip. Please don't order from this pizza place unless you like writing bad reviews and wasting money.
I didn’t pay attention that their Chicken Alfredo has bacon on (never seen chicken Alfredo with bacon) the employee was super nice and offered replacement but she had to check with the manager who refuse to do so. We had to throw away a $30 pizza since we cannot eat bacon.
I order from here all the time to my job and today I ordered to my home, usually if they can’t find me they always call. I placed a delivery order at 6:36pm they told me 45 mins to a hour my pizza was delivered at 7:09. I wasn’t home bc they told me 45 mins to a hour, I came home to find my food sitting outside on my door step in the cold. When I called to complain I was put on hold for 15 minutes the person on the phone told me the driver said they handed it to me which is a LIE. I have her on camera tossing my pizza at my door step. The worker refused for me to speak to a manager, refused to give me corporates number,( told me there is no corporate number) and refused to refund me. She told me that someone will have to call me tomorrow. This service is unacceptable, I was lied on and too as well as completely disregarded, Do not order from here!
Great service and good food, I’ve gone there multiple times right before closing and they still allow me to order and are super nice. They seem to never complain or turn me away. They are also open late so that’s another great thing.Ps. All the meats are fresh and good but the vegan (beyond meat) pepperoni was not good (to me) so I’d suggest you get veggies instead of fake meat if your a vegetarian
Everything I have gotten has been fantastic. Awesome late night food. Very fresh and tasty ingredients. Better than your typical delivery and 365 days a year with consistency during the Pandemic, where every place has changed, hours, and is inconsistent and not dependable. Just good all around. Great job ?
Overpriced food and the kitchen is ran and managed by tweakers
Expensive pizza and the time it takes to get your food is awful. Currently still waiting for ONE pizza and it has been 2 hours. Too bad, this was a second chance order and we will not order from here again. Very disappointed. UPDATE: 2 hours and 15 min later we have a COLD pizza. Fantastic.
This place always serves the most consistent, fresh and timely pizza. We especially appreciate all the hard work everyone is doing tonight on Christmas! Thank you!
To be honest I thought I'd had all the best pizza there was to have, I was sure my fiance was bragging about the great job she's got. Well let me tell you, I had Sarpino's for the first time last weekend, and I was honestly Blown Away by the depth of flavor that is packed into each bite. Coming from Italian heritage it's hard for anyone to impress me with Italian cuisine, let alone to do it quickly, kindly and in such a way that I can eat dinner with my fiance who who doesn't eat meat and not come across as offensive while devouring such great food with as much self-control as possible, which needless to say didn't amount to much. I will definitely be a repeat customer