With so many Perkins restaurants being closed, I was so happy to find this one. Our waitress, Carla?, was fantastic. She laughed at my reference of the "speed limit" menu, and provided great service. I look forward to returning to this location and ordering the Chicken Fried steak that I almost snatched off my friends plate after she allowed me to sample it.
My friend and went to perkins on the 6th this month, and we will never go back.After eating an omelet, and some pancakes. I felt weak, and my stomach lurched. On the car ride back home, I had VOMITED out what was my lunch into some plastic bags, and had a fever and was out sick for the day.I had received food poisoning from here, and with other accounts of how the food is prepared, I'm not as shocked anymore.My friend is still sick right now.
I've been there three times now, I probably will not go again unless I am invited. Their food did not amaze me, I felt like it was overpriced, it also felt like something I could cook at home for barely anything. I was a little upset cuz one time I went in with a friend and he got an actual meal but I decided because I did not want to overstuff myself. I was going to get one waffle and one fruit cup. I got those two things and they tasted okay, I wouldn't say they were amazing, but I was upset that my one waffle and my one fruit cup cost only $3 less than his entire meal with a fruit cup on the side and a coffee. I'm shocked that there really wouldn't be that much of a price difference when I got a lot less food than him. I'm definitely going to keep it in mind, I would not recommend this store to anyone, but I can't really give it a bad review just because of the fact that I just really haven't been impressed, I was never mortified by the customer service because it was very mid-tier quality. My last waitress that I got, she was very short, my water had to go all the way on empty and stay empty for 5 minutes till she finally refilled it again. She eventually got it done, but I didn't feel she was the most attentive that she could possibly be. Note that we were not there at a busy time, it was 6:15 in the morning.
This Perkins has a cozy calm atmosphere. I just had coffee and pie with a friend. It was fine. As expected. The main positive here was that the waitress was very efficient and mindful. We were well taken care of. Also, the manager talked with us because we were confused about the closing time, and he turned out to be a cool guy. He wanted to make sure the Internet had the correct operating hours of the store. Minding the details. Good manager.
We go to the Lee's Summit Perkins at least once a week for breakfast, lunch or dinner. I cannot say enough good things about the food and the staff. No matter where else we decide to go for casual dining we always end up wishing we just went back to Perkins. The food is always very good and fresh. Some of the staff know us by name. Our favorite waitress, Callie brings our usual drinks even before we order. Perkins has been around forever, but you just can't beat it.
Perkins in Springfield, MO is one of my husband’s favorite places to eat, alas all Perkins are not made equal. We ordered delivery through DoorDash: Per our DoorDash tracker, we went through 2 dashers, the first was not pleased with the waiting time. We received our order an hour later than initially approximated.1/5 of the order was missing, another 1/5 seemed misrepresented, and the rest was fine. We tried to call the restaurant and ask after the missing part of the order at a minimum, no answer. For the time and cost we spent, I felt necessary to drive to the restaurant (12 minutes away).After handing over the seemingly misrepresented order and asking for the missing part, a Perkins person (now referred to as Perkins) who seemed to have more authority came out. Perkins asked me what I would like done to the order. I shared I was hoping to receive a meal that looks like the website image. Perkins explained how it is not possible to recreate, which I agree with, I was hoping the order would be within range. Perkins asked if I wanted the seemingly blackened portion of the order undercooked or the bread (which was perfect) redone. I was shocked and felt disrespected by this line of questioning. In turn, I asked Perkins if this would be served to a dine-in customer, the answer was yes. Shocked!I told Perkins, for my taste, the variation was too much and asked Perkins to address my concern. It seemed to me, the increase in customers milling around and showing displeasure at the exchange, led to Perkins offering to remake the order. In about 8 minutes, I had a new order in hand plus the missing part of the order.Lessons learned, if this Perkins or their business partners make a mistake:- Mistake who? Perkins is perfect- Perkins will not pickup their phone- Perkins will not apologize for inconveniencing you- Perkins will gaslight/try to goad you into an exchange in front of their staff and other customers for seeking resolutionIn the future, my family and I will be respectfully staying away from this Perkins Restaurant.
Salad had passed it's prime. Salad is the easiest thing to serve. I couldn't imagine if I'd ordered something that required any effort. Probably won't be returning.
Perkins is always a nice place to eat with great service. It did not get a 5 because the last few times we have been there they have been out of what we ordered. But not to take away from the great food and great service. And a nice place even if you just want a cup of coffee and a slice of pie. ?
We use to eat here all the time up till 3 weeks ago . We always call in our order and pick it up but upon calling several times on several days someone would pick up the phone and hang it rite up without saying anything so we guess they do not want our business and after going through their rudeness we no longer trust the food so now we have found a place who appreciate our business good by perkins we won't be back
They cleaned the table as we were seated. Food was good. Waitress did a good job. The restaurant is starting to be dated.