I went after work, and I live in Eldon, so that is a drive, the lady handed me the bag with a rip all the way down the front, so my curly fries spilt all over my truck on the drive, when I tried to get her attention she just shut the window and walked away. Not happy at all. Do better Arby's
Employees look lost. Fry hold timer has been going off for at least 10 minutes. The girl rang our order up wrong. We've been waiting about 15 minutes for our food and I'm sure it will be wrong. Because she didn't fix it on the ticket ? I usually enjoy Arby's but I've never been to this location
We ordered our food, searched for a table. All tables were uncleaned. We found the least dirtiest table, took napkins and cleaned it the best we could. Sat down, discovered one of our sandwiches were wrong. They exchanged it for us. Husband ordered the chicken pecan salad and there were no pecans in the salad. Before we left, we cleaned our table, so others that come in would have a clean place to sit and eat.
We always expect the food to look like their advertisements, they just don't. I expected that part. What I didn't expect was the attitude because I'm allergic to sour cream, to cheeses, and couldn't even make sure my wrap had enough chicken in it too be called a wrap, & put extra lettuce and tomato on, to no cheese, no sour cream. Couldn't even fathom how to do that themselves. I couldn't eat the contaminated dinner I chose, because they care nothing for serious food allergies. I guess I'm sick without options from them! Bye Felicia, never again bishez. ?✌️?I miss the 'olden years' where people cared about people just because it's natural.. not anymore.
Stopped to get the 2 for 6 regular roast beef sandwiches and a water... The roast beef was horribly dry and tasteless... I understand I ordered a medium water so sure charge me that's no problem but 2.25 for a medium water is ridiculous...
Went there last night and the guy at the box was rude the entire time I was giving my order he wouldn’t let me finish and then after all was said and done I pulled up to the window too get attitude for asking for ranch no napkins in the bag and he basically just threw the bag at me I don’t know who works nights but I will definitely be calling the manager in about 45 and too top it off half my food was not in the bag and the rest was cold and they over charged me yall need to do better
Haven't been to any Arby's in a while. And with the coof (covid) pretty much a non issue now. I have no idea why the Jefferson City location had their dining room doors locked. If you wanted to order you were forced to go thru the drive thru. We didn't order anything complicated, but we had to pull forward and wait for our food.
It’s honestly ridiculous that this store closes at 8pm but to arrive at 7:45 to lights on and customers pulling away only to be told they’re currently closed, that’s too much. Like most places, it appears that management does a very poor job of managing.
Food was not warm. Photo included of large curly fries... none were removed before the photo. It wasn't even half full and was cold.
Whoever was working drive through taking orders on Saturday 2/12/2022 at 2 pm, was very rude when taking my order and when we checked to make sure the order was right she got an attitude with me. Will never come back or recommend this location to ANYONE even if its the only place open.