I would give this location ZERO stars if possible. Starbucks usually remakes a drink that is incorrect, but this location will not do that if you didn’t buy it from them. So that means I have to drive 10 miles out of my way since I bought one by my doctors office that wasn’t made correctly for my wife who was at home.I would not recommend this store to anyone EVER since they are not a “corporate” location. I guess non-corporate locations mean poor customer service.
The Starbucks inside STORE # 4545 Hy Vee.The customer service is absolutely TRASH with the girl working at the register TODAY 3/25/22. At 4:00pm She completely ignored me standing in line and proceeded to tape up coffee bags. I then asked her if she was OPEN to take orders and she said YES but that she was busy right now. So RUDE!
Absolute trash...Horrible experience... But I guess it would be easy to forget an order for 1 person 5 seconds after taking it.... if I stayed fully baked (not half) throughout the day.
Couldn't get anything because the 2 girls said they haven't had a break today so they didn't clean the machine and can't make anything. They were not busy at the time.
Lady working today was probably the nicest women ever , friendly happy and coming to kc as bills fans , she told us where to go ! Thank u miss for making my day
People behind the counter were amazing but the manager was short-sighted with regard to correcting a faulty cup that I purchased there I would avoid that place
Don't know how the place is .won't spend my money there .over priced
Yeah I don’t understand why answer the phone, if your literally going to hang up in someone’s face.
This place has horrible customer service. I went in to order drinks this morning and both ladies were so rude and not helpful. They messed up both drinks and they taste terrible. The service I experienced today is not what I normally expect at a Starbucks and I will definitely not go back to this particular one!
Omg Starbucks is always amazing ?