Quite possibly the worst Jimmy Jon’s I’ve ever gone to. Super sloppy w the sandwich, barley gave me my condiments, messed up all of our sandwiches and I legit waited 30 minutes for two sandwiches when no one else was there and no one in drive thru. Super sloppy. Just overall horrible, although the cashier was sweet to me. I just don’t understand why it’s so hard to make a sandwich…
I’ve had a decent experience at this location until today. I made my order in the drive thru and get told by the woman at the window that it will be a minute because they just got a bunch or online orders. Which I took to be about a ten minute wait and that was cool.. but that wasn’t the case. So they make the line of people in the drive thru wait.. I’m there 30 minutes, she tells me to pull around and she will bring the food out. We do, we wait longer.. still, no food. So, my husband goes in and was going to get a refund but then they say his order has been ready and sitting on the counter for a minute.. we get the food to the car, the order was wrong. So, I took it back in for a full refund. The woman who took the order just turned and walked away while the person is who did the refund offered no apologies. There were at least 5 people on staff, so why I waited a half hour for two sandwiches that were incorrect makes absolutely no sense. And why you would have people in the drive thru wait while you fill online orders, especially with the price of gas? It made absolutely no sense and I won’t go back after dealing with that level of incompetence.
The worker was super unfriendly today. I have always been a fan of JJ but now I'm reevaluating my loyalty. $31 for two sandwiches but I'm getting half of the sandwich I would get from their competitors. Why do they carve out some of the bread? To make it even smaller? Why in the world would a $15 turkey sub not come with cheese? Was going to cost $2.38 to add cheese. Lol. I'd recommend going to goodcents a few doors down instead.
"Freaky fast freaky good?" well still sitting in the drive thru line. Been here for 17 minutes. Took 10 minutes to even order. More like "slow AF and moderately good."Update: Took over 30 minutes to actually get my one sandwich.
They are always fresh and delicious and employees friendly
Freaky Fast? Try abysmally slow. I ordered 3 sandwiches an hour ago. 30 minutes later I get a notification my order is out for delivery. So far, I'm good. I live literally 1 mile from the shop. It's been 30 minutes. Still waiting. I called the shop 10 minutes ago and was told the driver had 3 orher deliveries and that it would be here soon. If you can't follow through then call me and say we are unable to deliver you food in a reasonable amount of time. I'd be irritated but would respect them owning the situation. Instead I'm standing at my door...waiting for food and typing up a bad review. Not that it will matter to anyone at the shop.
Always a pleasant experience when we order from this Jimmy Johns
Sandwiches were good but not quite freaky fast
It took 30 minutes for me to get through the drive-thru to pick up one sandwich. 30 minutes. There was three cars ahead of me. THREE. I was late getting back from lunch and I didn't get to eat my sandwich.Freaky SlowFrikn expensive
I did an online order at this location. I spent $26.35. On 2 gargantuan sandwiches. I didnt get my extras i paid for either AT ALL. I called them and the employees customer service was completely unprofessional in every way. Told me i had to physically go up there to SHOW HIM MY FOOD. ITS A DELIVERY YOU KNOW YOU DONT FOLLOW INSTRUCTIONS!!! I AM SICK OF PAYING FOR WHAT I WANT AND RECIEVING SOMEONE ELSES CHOICE OF WHAT THEY FEEL LIKE GIVING ME. THIS JJ' S LOCATION IS GARBAGE. GET YOU CUSTOMER SERVICE RIGHT IF U HATE UR JOB QUIT, IM SURE SOME1 ELSE WOULD LOVE THE OPPORTUNITY AND TAKE IT SERIOUSLY.