I love this place and the coffee is delicious but when they give you a trash of costumer service and they spect you to tip them after that and then they go and talk trash because you don tip them and start looking at you with a bad attitude , then it dont feel good going back after so many years.
Better than Starbucks?.. wish there was a location in lees summit..
Cashier was really rude about my friend wearing a mask and she "couldn't understand" her.Ordered drinks and they messed up. I told the guy who made it that my drink was supposed to be a large and all he said was "well you paid for a small". Could have been handled much differently in my opinion.
Got a cappuccino it was weak light tasting little coffee flavor almost tasted like drip coffee
There is a reason this place is still open. The coffee is better than Starbucks anyday!!
Gloria Jeans is consistently the highlight of my day! The staff is charming, the drinks are delicious, & even the smell of the coffee beans are enticing! All of the baristas have a good grasp of the menu & all of their offerings. I’ve truly never had a bad drink or experience from here. Even when it has been busy & I’ve come in, they’ve made time to exchange pleasantries & send me out the door with a smile. I’m a regular & they definitely know my order when I come in (a raspberry mocha over ice)! I must warn you though, you’ll never be able to stomach Starbucks again after having Gloria Jeans. I know it is about the coffee, & their’s truly is the best & most smooth (!), but honest to goodness the kind, warm, & familiar baristas are what have me coming back. Truthfully, my only qualm is having to venture into the Independence Center every time I have a hankering for their coffee, but I’d even say it’s worth the risk haha. Sharee, Aj, & Jen, you guys are rockstars, thank you for giving me my caffeine fix when I come in & making me tolerable to be around haha!
Friendly staff, good blended drinks! This is what I got (what is left of the strudel) . Yummy.
This coffee shop is amazing. The staff is always so kind and never rush even when they’re busy. I absolutely LOVE their coffee. I wish they had a stand-alone location in the liberty area, I would go there constantly. Unfortunately since independence is quite a drive we only get to visit when we go to the mall or are close to the mall, which is seldom the case. I 100000% recommend them!
Sooo good! I don’t remember the name of this drink, other than it had toffee in it. Kind of wish I didn’t have to go into the mall but definitely worth it!
My family and I were enjoying a Sunday at the mall and we decided to try this coffee shop. We are not familiar with the menu, so of course we had to look it over. The young man who was taking our order seemed irritated with us and at one point rolled his eyes at my daughter. We were the only customers, so it's not like it was busy. Also, my youngest daughter does not like coffee and I was not sure what the non-coffee selections were. I asked the cashier and he just point over to a board like I was wasting his time! Ummmm isn't that his job?? I atleast gave 2 stars because the lady that gave us our drinks was very nice. This just happened yesterday 4/25/2021. The coffee was really good, but I'm not sure if the service is worth it??