Pulled in here and saw 3 employees standing outside talking. Went through drive thru and the employee asked how she could help us. We start giving her our order and she comes back on and apologizes saying that "she was just informed that they were closed"!! It was 10 pm on a Friday. Hours say they are open till 11, but after reading some of the reviews, it appears they do this quite often and get away with it. They did have a sign hanging on the drive through speaker stating that they had "special" hours for Sunday and Monday. It appears that a bunch of young kids are running the place and just making up their own hours, telling customers they are closed and then just chilling and hanging out outside while still getting paid to be open. And again, by reading the reviews, no one in a higher up position seems to care that they are continually doing this. Definitely will not be returning!!
Wife and I stopped by for lunch whilst out running errands. We dined inside for the A/C. Place was clean; staff was very friendly, food was excellent!! I also got an Orange Cream Shake, perfect for such a hot & humid summer day!!
The workers were very polite and made sure everything was fresh. My wife and I were there Friday the 17th. Everything was perfect who ever does the training and running of this store needs to also be placed in charge of the Noland store.
I had a good sit down meal. When I walked in someone spoke to me. I gave coupons to the young lady waiting on me. While I was eating someone had a nice conversation with me. I'm elderly and live alone and sometimes these visits are my social life.
The place seemed a little unorganized. we ordered two regular roast beef sandwiches in our order only received one... the food was kind of cold ,roast beef was dried out and the fries were stale. This is the first Arby's we went to since we moved here from out of state 4 years ago
Stacy the General Manager is the single nicest food service professional I've ever interacted with. When the restaurant ran out of the item I ordered, she was so gracious and made me feel so valued that I had to make sure I left a review in the hopes the owner saw it. Also the food was hot and fresh.
2 beef & cheddars were so messy that I literally had to eat with a fork. It looked as if someone put too much cheese on them just to make a mess. They are always out of cherry turnovers too. Rude and slow people work there.
Food was made poorly. Staff is rude and doesn't pay attention, often getting orders wrong. Staff gets an attitude when you ask for condiments. Unprofessional and not worth the money or time, seeing as you have to go inside and ask for the rest of what you ordered.P.S. there's no point in putting napkins inside the bag when the staff throws them on top of my food, covering them all in buffalo sauce.
I like this location there were a lot of new workers it seemed like so service wasn't very fast but they were extremely polite.The food was just as good as any other Arbys I had a half pounder roast beef with a large curly fry and drink and it was all delicious.
Stacey is amazing. I had 3 orders so I had to get back in line at the drive thru each time. Stacey was so kind &patient. I was happy to come back repetitively to see her!!! Give this lady a raise ????