Good Hot Food was great but the Customer Service was a little shaky what I ordered became the topic with the staff and I feel like that would have been ugly if I would have been a mean person or disrespectful to the staff. They have to be careful what is spoken in front of the customer about there order. I was a little upset considering I heard what they was saying about my order. Please talk to the staff at the White Castle on Hall Ferry and 270.
Even though we waited almost an hour and that food was the bomb especially with the new sandwiches great job White Castle keep it going
The SLOWEST FAST FOOD ESTABLISHMENT EVER AT THIS LOCATION! No matter what you ordered, be prepared to wait at 30 minutes in your car!!!
1 thing I don't like is when I buy white Castle s the meat is not directly on the bun and You have to pull it apart and straighten the. meat on the bun .
Very long wait but what do you expect on Saturday night, but worth the wait, was so good, for them to be very busy, they got our order right, nice and fresh and hot can't complain.
That particular day sunday SERVICE WAS VERY VERY SLOW NO urgency to inside or drive thru, I will not return to that white castle.(poor service)!!!!!
Haven't had White castles in a long time it's still as good as it was years ago to me
I loved it!! My first actual White Castle experience, soooo Good! Only ever had the freezer type because they were not a thing in AZ. But believe me, we had to hook it and it was so good! Got the sliders with Onions and a chicken ? one, had to try it. So glad we did, real good, Hot and Juicy!The place was slammed, employee interaction was limited due to that fact. Which was nice, they were busy taken care of business and getting food out, Hot!You should give it a try! Just to say, you've tried it. It's simple, but addicting! I want More!!!* Sorry, no pictures, we were Hungry.
The main thing wrong with seemingly all White Castles, but especially this one, is the slow drive-through and service overall. By the time you get your food you've forgotten what you ordered! And if you haven't had a White Castle in years, let's just say it's not you if they don't seem to taste the way they used to. It's like they don't cook the buns on the grill anymore; they just stick them on the burger and send them out the door!
I haven’t been here in years many years, still slow as can be, still long line at the drive through, had to wait even longer because I ordered an impossible slider! But at least they had impossible sliders unlike several other White Castles I have been to.