Never been to this location and have to say was very impressed. The drinks and food was amazing. Service was awesome to. Shot out to the server Niya. She was amazing. I will definitely return.
Worst Hooters I have ever visited.We visited this location on a Friday afternoon around 4pm on the way to a Cards game. The location was almost completely empty with just 2 to 3 people at the bar and 1 couple in a booth (thats ok and preferred by me, this usually translates into better service). Even with the location being dead, service was terrible.... almost like we were not even there.... food was sub par.. iced tea was sour and ordered extra bacon and got some burned bacon crumbles instead. Also bathroom under construction... sort of. Will not visit again.
We were celebrating my daughter's promotion to the 9th grade. Our hostess was great. She was very nice & friendly. She was a great representation of GREAT CUSTOMER SERVICE. The food was reasonable & delicious. The environment was family friendly.
The service was poor and the food even worse. Better off going to get fast food then to go to the Florissant location. Half our table didn’t get drinks, all the food was cold. Our waiter was clearly new and didn’t ask if we were okay till after 30 minutes of getting our food and was ready for the check.
I have had 2 delivery in the past 2 weeks, last week I didn't get the deserts I ordered and I cannot get through on the phone, yesterday I am missing the drinks $6 each and the fried chicken garden salad needs to be reimbursed asap I spend way too much money for these mistakes!!!!
Terrible service. Got seated then sat for ten minutes and had to ask another waitress to get something to drink. Sat another 20 before getting half of the drink I ordered. Two of us got our food after another 20 minutes. Last person got there’s ten minutes after and was half cold. Not made as menu listed. Will never be back here. Worst hooters I’ve ever been to.
I really understand the point of Hooters but they need to bring back the white shirts where they actually show their Hooters, and cover their tails up. Short shorts is fine but actually showing your entire rear end, not so much.The food was delicious the service was great!!
Food was cold and the wings that we ordered had no seasoning on them. We sent them back and the 2nd batch was better but that was 30 minutes after we recieved our first order.
This Hooters location has a very strong to-go business. They have a separate door, cashier, and walled off section exclusively for delivery drivers, and it appears that a significant amount of their food orders, if not the majority, appears to go towards their to-go business. They have put a lot of work into optimizing their to-go business, and it’s efficient. I rate their to-go business 4 stars.As a dine-in business, this location has been struggling recently; I give this location 3 stars for their dine-in service. Specifically, the customer service and customer experience has room for improvement.
Firstly, if your closing time is listed as midnight, that means 12:00 or 2400. So when someone comes in at 11:15, they should have access to service, not have the cook barking about how he isn't going to cook anything. That's the first thing. The second thing is that when people come in before your listed closing time and your sign says "Wait to be seated", that someone comes to greet them and set them or tell them that they aren't going to seat them or something. Thirdly, when the customer goes and asks the hostess what to do about being seated, she actually engage in the conversation, because if she's working, she shouldn't be drunk. Fourth, after the drunk seeming hostess seats you, that the waitress should be able to tell you what the dessert options are....because that sweaty, salty cook has barked off about how he isn't cooking anything. Fifth, you might expect that the options that were given by the waitress are actually available. Sixth, you might expect that since the selection was not available that they would have the proper number of the replacement item, not that they would have one and that the other would be frozen. Seventh, you wouldn't expect to find a dead mosquito or fly in the desert shooter that wasn't frozen. After all of that, you might expect that the manager would come over to apologize or something... Not at this ghetto location. He did himself a favor and told our waitress to let is know that he didn't expect us to pay the bill, for 2 waters and 2 strawberry cheesecake desert shooters, 1 with a bug in it and the other frozen. Did he think I actually was going to pay? Absolutely horrible service. Absolutely horrible food quality and absolutely horrible management. Just close this location if you can't or won't do better. 1 star only because I can't do less and the waitress did seem to try.