Online it states it closes at 9 pm. Why I go there at 8:30 pm. The employees tell me, they close at 8:30 pm, while the open sign is still light up. Maybe, the online info needs to be updated or the employees need to do their job and close at the correct time.
I put a mobile order and drove over to find that the store was closed but there was a worker in the store. I kept calling the phone but they didn't pick up. I waited for 15 minutes to see if they would bring my subs out, but I ended up leaving with no sandwiches or a refund. This was a month ago and I still haven't gotten any help or a refund and now I'm short $25 because of them.
Fast service and great food.
We ordered five sandwiches for pickup and three or them were wrong. One was a chicken bacon ranch and we couldn't find a single piece of bacon and maybe a piece or two of chicken. It was mostly just the toppings loaded with sauce and the bread was wrong. The second sandwich wasn't even a sandwich but everything tossed into a container. I understand running out of certain breads but a phone call to let someone know and ask for alternatives would of been more appropriate. The third sandwich was missing most of the toppings and what was actually put on it was sparce and in mostly one location. The only sandwich that was correct was the ham and cheese and that literally is just ham and cheese. This is the second subway in town to offer terrible service. We refuse to go to the one on forum across from schnucks after getting terrible service from them multiple times.
The employee who was working there was not wearing her mask properly. She came back from the little room that was there, didn’t even was her hands. Every time she reached over to get an item her shirt got on the sandwich. I wish I could say it’s the first time subway at this location is this improper and careless.
9/12/20, Conley road told us cash only. So placed the order on line with the buy 2 get one free. First they said no meatballs for a sub, told we had to cancel the order but since they accepted the order they had to cancel it, that made them all of a sudden have at least enough for one sub. So we adjusted the other but they didn't honor the 3rd sub, because we ordered on line.
Great friendly service!!!
Love your subway club
Good sandwiches and fast service they know what they are doing
Good hot lunch