2 sausage egg and cheese breakfast sandwiches on the greasiest bagels I've ever seen. Gelatinous cheese with microwaved sausage that didn't taste like sausage. The lady who took our order had to have been sucking on lemons, such a horrible attitude. Didn't ask what bread we wanted, just assumed. It was wrong. Waited almost 20 minutes for our order too. All around a horrible experience. Panera used to be so good. What happened? We won't be back. Probably never. Rather go to Cracker Barrel, and that sucks too. Byeeeee
The sandwiches were excellent. I had the turkey bacon Avacado. Nice and helpful staff.
Went there for breakfast and they were changing over before breakfast was even over. A guy right in front of us literally ordered breakfast and then they changed it over before we could order. Not happy with how they handled it.
Go through drive thru and they have a boom truck parked in front of order intercom boomed up to roof working on something. No signs out for what to do or anything. So I pull around to window to order and am told I can’t place an order because the drive up menu intercom was out or blocked, idk just very poor communication. I don’t understand why I couldn’t still order at window. Same as ordering inside. Just bad management of the situation and poor customer service. But what are we supposed to expect from these kids these days I guess. Don’t know if I’ll be back but I’m sure, as I gathered from the poor service, they won’t care.
Cape Girardeau, MOHorrible!! They were under staffed until 9am, no problem, I am understanding of that. We ordered a breakfast sandwich and was handed a pager. We waited a long time so I went to check on it. It was in the window, for awhile they said. The manager, Mark, proceeds to tell me he called my name. It was a noisy Sunday morning and I was expecting the pager to notify me when it was ready. Don’t hand out the pager if you are not going to use it! Mark was rude and non apologetic!
I'm inside eating lunch and see an employee walk meals out to cars she almost fell 3 times due to the ice on the ground shame on panera bread to not think of the safety of your employee first, the walkway was salted and cleared for your patrons... there was a strong snow and ice storm that came by bout a week ago but yesterday all walkways and lots were clear and this is unexceptable.... in cape girardeau mo
honestly i love the roasted turkey & avacado with BLT which ALWAYS hits but what i wanna mention in this review is Panera in Cape not only works hard to serve and show kindness to their customers, but also to businesses in the community! they go above & beyond their pay grade and i hope the employees at this store know i’m forever grateful for them
Probably the most unclean Paneras location I have ever stepped foot in. The outside has trash all over the patios and stains. The inside has garbage all over the floors and overflowing garbage bins with stacks of dishes. Ordered two beverages and it took 19 minutes to be ready and there were only 1 couple ahead of us. First, straw wrappers, napkins, chip bags, apple core, crumbs on tables and under tables and chairs.
I love this place always great food and great service
Biggest mistake was getting dinner from Panera. Everything was stale - bagels, bread, sandwiches, soup.