Service thru drive thru was pretty crapp6. The young girl hated her job and didn't need to be working the window the last 2 days however it wasn't necessarily her fault bc I heard the manager on her multiple times about different things not being done. Management clearly is only about barking orders and is too afraid to get their hands dirty and help the wait staff if they are extremely overwhelmed and busy. Put the managers at the bottom for a day and remind them what it's like before they go barking obscene orders at the employees. This manager left an unpleasant experience for me.
Like going here but every time I have went through the drive thru, My food is cold, or it's made wrong. But if you go in your food is better. They really need to put more Fries with your meal. It's cheap but don't wanna be to cheap. You know?!
Steak and shake is my absolute favorite fast food place In branson. Amanda is me and my boyfriends FAVORITE ALL STAR EMPLOYEE BY FAR!! Every time I hear her through drive through I know we’re being taken care of. Were so glad she works at steak and shake !
I know restaurants are short handed. My expectations are not for quick service. I just want the food to be correct and right(meaning good). Dead fries, no burger set up, chili Mac sauce was absolutely disgusting. Won't be back.
I was emailed a coupon for a free meal for my birthday, but when I went to redeem it the manager refused to take it and when I asked why they sent me a coupon they do t accept he responded, “I don’t know why, why the f*ck are you asking me?” Uh because you’re the manager? Who else should I ask? I ended up not getting anything at all and wasting my time and gas to go there on my birthday. Do t invite people in then not honor what you sent them! Ridiculous!
This Shake and Steak is just like all of the others you've ever visited. However, we visited with 3 finicky grandchildren and were a bit hesitant if everyone would find something they liked to eat. Our waitress was just wonderful. She was patient as the children made their decisions and brought our orders promptly. If you need a quick bite at a fair price, don't hesitate to stop here.
As much as I don't like fat food burgers, Steak 'n Shake, probably, had the best tasting burger out there. They're always made fresh and I just love the fries. Want to have a shake with that? They have some really good ones! This particular restaurant is always clean and the staff is friendly and on time.
The service was exceptional. They were kind and attentive to customers. The food was good but the friendliness of the staff made this lunch a great dining experience.
The food was a bit disappointing but the service was welcoming.
We had a large group of 14, and they had a sign that they were under staffed. We did wait a while. Our waitress forgot several things. But the food was just like Stake and Shake. We enjoy the low prices and fries.