Service is impacted by the excessive drive-thru lines. Food is usually good though. Hits the spot when the craving comes.
Rude employee I believe is the closing manager! Purposely hanged up on me twice! Ugly attitude and was tryna hold my food I already paid for hostage. I won’t be purchasing from here again. That lady got serious issues.
Outstanding food and customer service 11/10
Chicken so good I found Jesus
Just went to Zaxbys drive through. Guy outside taking orders was very nice . Got my order at the window, and I know I should have checked it but I’ve never had a problem here before. Get home and it is not what I ordered. I called zaxbys and told them what I had ordered and it was not what I got. All the young man said was bring the ticket and the food back. So here I go back down there. When I get there I hand the girl the ticket and the bag and tell her this was not what I had ordered. She turns around and 2 other people look at it too. She reorders, when it gets ready she bags it and tells a guy to give it to me. I understand people make mistakes. But not one of them apologized! Admit your mistakes!
Could have been better
GREAT service and food. Fast and hot, and fresh!!
Excellent customer service and great food. This is my place to go when I want some good chicken.
Honestly wish the chicken tenders wasn't so small. Only time I really go to this place is if I have a lunch break since I work so close to the place
Extremely long lines to place orders to go but food is excellent once you get it