Delivery order was over a hour late. I called several times so the pizza was cold when I got it. I understand it was raining but when I contacted the store to inquire about my order, the sales associate/manager idk which had the nastiest attitude. Then, she hung up She is why I gave a one star and the pizza had to be warmed. The service is really unacceptable.
My order was ready at the time that I was told it would be ready with my online ordering everything was fresh and good
They are a little slow about coming to the counter. But, I know everyone is short staffed. They were still very friendly and pizza was great!!
Friendly fast customer service food ready when i got there and tasted great
Edge to edge pizza actually goes edge to edge with toppings. A little cheese would have been nice as well.
Had a personal pan pizza. I tried to call it in twice, but no one would answer the phone. Took 30 mins to get the pizza. They really need to hire more employees.
The employee what made the pizza made it exactly how I preferred it. I requested for my crust to be well done and they cooked it exactly how I liked it. The pizza had the right amount of toppings and was evenly distributed on the pizza. I appreciate a good pizza and will definitely order from this restaurant again. Thank you so much for a wonderful pizza experience!!
Rude employees that refused me service. I will be contacting corporate to file a compliant. If this place wants to stay in business they better start firing some employees and get decent people working for them!
My food was hot and fresh. My order was correct. Customer service made sure my order was complete before I left. Pleasant attitude.
I love Pizza Hut. This one is nowhere near customer service friendly. I am new to this area and I can't believe the horrible customer service. I have called in for delivery twice. I had to call & cancel the orders both times because it was well over an hour and nothing was delivered. I live right down the street (less than 10 minutes away). I get that due to COVID19 everything has been altered. So I continue to give them a chance to redeem themselves. Called earlier this week & I was told the computers were down & no orders could be placed. Today no deliveries were being made. The website clearly post that deliveries are available. People answering the phone didn't sound concerned about customers. Staff at this place need to go to Chick-Fil-A and take notes on customer service!!