Zaxby's Chicken Fingers & Buffalo Wings

6676 Getwell Rd, Southaven - 38672
113 reviews
Chicken Fast Food Salad
(662) 253-8501

Poor service and can’t seem to put the sauces in the bag but have no problem charging you…

This used to be one of my favorite places, however it has been disappointing lately. My daughter and grandchildren dined in and she called to see if her Dad and I would like anything. We each wanted the Cobb Salad.However our salads had no eggs and without eggs it's no longer a Cobb Salad. I called the store to complain about my Salad thinking perhaps someone made a mistake and the manager said they had no eggs. Employees should make the customer aware when the item they order is lacking an ingredient. Had we been advised we would have ordered something else instead of being dissatisfied with our order. The manager really made no effort to satisfy me as a customer. I understand logistic issues impacting businesses from getting supplies however as a gesture of goodwill when issues occur it would be redeeming to offer a customer an opportunity to make it right on their next visit. The indifference I felt has sent me to your competitors across the street who show more courtesy and professionalism. Chic-Fil-A and Slims will get my future business. This was your 3rd strike with me.

I did not go inside to put a review under service and atmosphere. Ny husband told me it was like a three. They gotta do better with everything

Ok food but poor customer service.

The idiocy has reached a new level here. I'm allowed to enter the site. I'm allowed to eat in. But I can't order at the register. It needs to be an online order

They mess my order up twice.Will never go back here.They don’t care about there customers.

Very disappointed…. In the middle of eating my Cobb salad I noticed a dead fly in my salad. Called the restaurant the manager didn’t really seem to care..my family and I used to visit this location almost every week before the incident. I won’t be back for a while.

Paid for extra zax sauce and they didnt include it, went back to window and lady said it was in there and it wasnt and proceeded to argue with me and did not want to give me what i paid for.

Paid for extra zax sauce and they didnt include it, went back to window and lady said it was in there and it wasnt and proceeded to argue with me and did not want to give me what i paid for.

Food is good, but literally EVERY time we've ordered and asked for the special dipping sauce we get honey mustard no matter what. Every time! ??