I admittedly went late atlfter getting off of work, I arrived at 10:30 and ordered a #1 without tomatoes or pickles and a large tatortots w/cheese along with a Dr.Pepper.I had to hit the call button after they turned the lights off being that I had already paid via credit card and was told that they were close, to which I responded by telling them my order and that it had been placed and paid for at 10:30 at which time I was told ok, your order is still in the "kitchen" being made. I finally received my order at 11:10. I immediately checked to see if it was hot. The tatertots were fresh and very hot but the burger was cold to the touch. When I arrived home I opened the burger to find what at first appeared to have no lettuce or onion, but upon flipping the bun over saw that there was a lettace,mayonnaise, and onion paste stuck flat to the bottom of the top bun. It had no cheese which I ordered and the paste substance on the bun when the bun was removed did not even leave remnants on the burger patter after being on there for at least my 10 min trip home, the burger patty was clean with nothing on it which is very odd that not even the mayonnaise didn't even transfer onto the burger.I did not even feel like it was safe to eat and suspect that it had been pre-made hours before and possible even taken out of the trash bin after I called to check on my order instead of making me a fresh one being that they clearly lost/misplaced/or disregarded my order and had to throw something together quickly being that I'd already paid for my order.I will not be back to that location and really feel cheated and like I deserve a refund or credit to use at the Getwell and Goodman location which is my normal home location anyway being that I had previously had similar service at the Airways and Goodman location in Southaven, Ms before years ago!
Food was hot, order was correct. Came out quick seeing as the place was totally packed.
My extra bacon on my toaster was burnt and the Tater Tots were overcooked. It's sometimes a hit or miss with this location. Get it together Sonic!
Sonic is really what I want in a fast food place, but it has the benefit of nice deserts. The staff are always friendly and the interactions don't last longer than they need to. Food's pretty good and relatively cheap. Only complaint is my own parking job, lol.
It was fast friendly and fresh will definitely be going back ???
Came to this location today, stop by before taking son to the hospital, they forgot our tot's came back told them, they forgotten our tot's told them they forgot our totes for too orders, they only brought one, so I left it didn't want to complain again went to eat my coney when I made it to the hospital before my son appointment it was a long blond hair in my food, I was disgusted and threw food away, won't never be back to this location.
I know it's late but I had to post this. Visited them in March during my lunch break. Didn't check my food until I was almost back at work. So no time to return. Ordered the Super Sonic Burrito, no tots. This is what I got. See pics. I was flabbergasted at what I got. Hurt my feelings when I saw it. I couldn't believe they actually sent this out.
Service is a little slow at times, But the food is great, love the slushies and the Corn-Dogs, The popcorn chicken is great, and also love most of the items on the snack menu. Its a recommendation from me. Also you should order on the app, There is always coupons available and you can order ahead and get it faster, just a tip.
My food was not fixed the way I ordered it, they left product off & added product that was not supposed to be on there. I am allergic to onions, they put some on there even though I asked them not to.
0 stars!!!! Worst Sonic I have ever been to!!! Service 0, food 0, everything above 0!!! I will not waste my money at this location again! Bad enough the food is cold, everytime I get a Chillidog the hotdog is old and brown. they refuse to give you any sauce on the side when you do get sauce on the chicken its super soggy and I'm pretty sure I bit into a undercooked piece of chicken I had to spit out!! I would recommend definitely going to a different Sonic!! airways Sonic in Southaven is a definite NO GO!! Ps only click one star because it was the only way to post my review!!!