Horrible. Family member had to pay for a steak that wasn’t cooked to his satisfaction. Food tasted bad. Rude manager. Not once did he apologize.
How is this place even still open? After standing in the lobby for about 15 minutes, seeing no staff other than the cook in the kitchen, the manager finally walked out. The first thing she said, was not a welcoming greeting, but instead she said, "if your dining in, it's going to be 15 minutes or so". When we asked why, (there were only 4 tables occupied, and they all had their food, she replied "because the server can only have 4 tables at a time". Truthfully, we would have taken all of this a lot better had her delivery been better. There was just no customer service. She honestly could have cared less if we stayed or left. Ultimately, we were seated and ordered. The food was pretty good, and was delivered pretty quick. BUT, a little bit of good customer service, and friendliness, especially from a manager, goes a long way!
We went in the early morning it was only one waiter at the time. She had many tables. And still had good service. Got our drinks and ordered our food. Had to wait a few minutes which we understood. Food came out and was on point. Hit the spot.
Waited 30 min before even being approached. Dishwashing staff had to notify waitress to come wait on us. Brought drinks one at a time to an 8 top before taking our orders. Waited an hour for food to come with only one other table there. Empty drinks. Frozen strawberries on French toast. Out of bananas but didn’t notify until sitting the plate in front of me. Cold country fried steak. Dirty silverware. Bacon instead of sausage. Staff arguing in front of customers. Also, I’m pretty sure the only waitress working was brand new. They left her by herself and she didn’t even know the difference between over easy or over medium eggs or to fully run the computer. You don’t do that to your employees!
The service sucks. We waited for an hour and we’re still waiting for our food. We waited so long I drank 2 glasses of sweet tea and had to ask for refills. The waitress never refilled my glass without us asking. People who ordered after us have gotten their food and we are still waiting. It’s like the people working here don’t care. I know people don’t want to work and it shows. I would give this place 0 stars if I could. My goodness!!! Smh!!!
This is the typical chain IHOP.It took about 10 minutes for us to be seated and an additional 10 minutes for the waiter to come by. Our food was properly made and it did not take too long. I will have no problem coming here again.I ordered the Ultimate Feast. Two eggs, hash browns, bacon, sausage, ham, two pancakes, and two triangles of french toast. Delicious.
Never going back there again just 2 workers I waited for like an hour and the workers there are bad with their customers!!!!!!!!!! They don’t even clean it’s a nasty place to go with this COVID going on!! And my food was not even cooked right and when I told the worker she said she didn’t care because it was her last night there
I really enjoyed my dine in experience for my birthday. The chefs prepared this beautiful pancake cake which was yummy. The table attendant was very helpful in staying on top of our needs. I would recommend you give this place a try.
Angela 2 took excellent care of us yesterday morning! We had the usual stuff, waffles, bacon, eggs, crepes with lingonberry butter. All yummy! Angela 2 was super attentive and she even prepped our coffee cups by warming the cups up to keep our cup-o-joe hot as we sipped on it and ate our meal. The WC or toilettes were clean and even though the shop looked like it had been crowded previous to us arriving, needing to be tidied up for the next crowd, it was also clean. Overall, a really good experience!
The steak tips and eggs were great. The best part of our meal was the service. Logan was our waitress and she did such a superb job in serving us. She was informative, professional, friendly, efficient and on the ball. I wish all waitress were like her. Thank you for serving us Logan. You made us have a better day...