I only purchased a cup of coffee. These were the most unfriendly workers I've ever encountered at a Dunkin store.
I always get dunkin when I'm on vacation or out of town. They killed it with the iced coffee!
Ordered the avocado toast with peppers, received avocado spread on a cold slice of soft bread without a hint of toast and no peppers. A waste of money and time. This was the Southaven location.
Lobby was closed because they could not get enough to work there
As a loyal client who eats Dunkin’ very often and goes to this specific location I’m very disappointed. If I could give it NO stars I actually would. I walked in and there’s no form of greeting from the crew. What exactly is customer service skills at Dunkin’? I don’t really know. I waited about 5 mins on somebody to take an order. The dark color/brunette woman who took my order (looks like a manager or assistant manager) wasn’t welcoming at all. She looked like she was over it. As a Muslim I specifically requested for the cook to change their gloves when making my order. I sat there and watch the lady make my order and not change gloves when I kindly asked *religious purposes* I felt disrespected and as if I’m not a valuable customer. I let the lady know upfront so she made my order again but this time it was burnt on the inside and it was hard I couldn’t eat my food.. my money went to waste. Never again.
Hot coa coa was white no hot chocolate at all!!!
Friendly helpful staff.Gave some fun drink recommendations.Drinks and breakfast sandwiches were good and ready quickly.
I appreciate a great customer service experience and I always get that here.
30 min wait for 2 breakfast sandwiches? And they were out of my favorite donut. Ask the girl behind th counter and she has no idea what a crueller is? Really?
Just thought someone should know that your establishment got my order wrong. Okay mistakes happen, but when I went back to the counter to ask for it to be corrected...the two employees started arguing about it being the other ones fault. They wouldn't correct it because they were arguing so much and blaming each other. Finally one of them decided to correct it. You guys need better customer service.