So. I ordered at 5:41 it is 7:43 and still no pizza. I ordered with a new employee. I understand that everyone has to learn. I get that. But when i called they stated they had no idea if it was delivery or carryout. Said they tried to call and went to voicemail. I had my phone with me. We all (5 of us) called it and it rang fine. Then i asked for a manager. Kid gets on the phone. He states. Basically too bad so sad. We will remake it and deliver. I asked why i am paying for the imcompotence of a new employee? He basically stated. Hey...i just answered the phone. Im not a manager. Everyone here is new. I tried to be nice but for that to be the response is unacceptable since i had "already paid". We order weekly. Last order from us and most people we know. Not an acceptable answer since i had already paid and now will wait 45 more minutes. Thats ridiculous.So....pizza got here and i had a tip for the driver.....not his fault.....threw on my porch....banged twice on door.....and gone. Goodness. Really? So what was the point of throwing it? We would have tipped since you simply deliver. SMH...... threw and ran. Pulling out when i opened the door. Scared to eat the pizza. Sure they spit in it. To the trash!!!!Normally if i have nothing nice to say.....i say nothing at all. But today they were so wrong. Period.Ill learn to like Dominos pizza or Pappa Johns for now on.
I had pizza ordered to be delivered at 4 I called and talked to the manger at 430 checking on my order he said it’s late bc of road closed when asked him y’all don’t plan a head knowing some roads will be closed he said to call the city he did not know about the roads and not his problem last time I order from Marco’s I believe the mangers name is domanick he definitely needs to learn some people skills and planning ahead pizza finally arrived about 4:45 Poor management
Hands down best pizza. Store is very clean and staff is wonderful and friendly! Great place to take the kids for family dinner
Best Deluxe pizza I’ve had in a while. Great sauce as well. Just became my go to Pizza Place.
This place used to be awesome I ordered there all the time but tonight was the 1st time I experienced some rude customer service from the manager himself I called up there to ask where my order was when my husband went to pick it up they overlooked my ticket and Did not make it until 45 minutes later after I ordered it then when ordered they only but heard they only fixed half a bowl of food and forgot the ingredients that were requested $11 for half a bowl of food that's supposed to feed the feed too would only feed 1 I was not apologized to or told I could get any help with the issue other them coming back up there and having them remake it I'm disappointed honestly I loved this place ?
I was really surprised with how good the pizza was. We got the Hawaiian Chicken and it was delicious
Love the special pepperoni on thin crust. Great if you're counting calories.
the people were cool but food sucks ?
food awful staff friendly tho but the sandwiches are worst thing I ate in Ocean springs
The BEST pizza we've ever had on the Coast! We got the Large Deluxe thin crust. Great customer service also.