Not have the order ready 45 mins after the scheduled pickup time. Also, my half pepperoni/half cheese pizza was entirely pepperoni. Came home to some upset kids.
The crust recipe is different. It tasted underdone. It was very off putting. The pizzas also lacked cheese. It was not a pleasant experience. We spent $25 on pizza that was not edible. Pizza Hut used to be a favorite of ours, but I remember now why we stopped ordering from here.
Pizza did not taste good. I don’t plan on coming back.
I ordered a Supreme and a stuffed crust half cheese and half pepperoni. I received a pepperoni instead of the supreme. The one I received seem to have all the cheese on 3 pieces and very little on the other 2/3 of pizza. My delivery driver was great though. Pizzas are very inconsistent at this pizza hut.
When I picked up my order for wings, what I got was an order of wings that someone had been eating, along with an open packet of ranch dressing. I watched the employee get them out of a delivery bag they were using to keep them warm. The employee laughed when we brought them back.
Have items thawed out and ready to prepare. Did not have garlic Parmigian sauce thawed out during lunch hour. Pour management to not have items ready to prepare during busy time of day
If I could give less then one star I would. I have waited over an hour and half. No pizza. No one at store will help. Can’t get an answer on the phone. Pitiful.
The Gluckstadt Road Pizza Hut is very consistent. They do a great job and maintain a high level of quality. I always pick up my order at the location and the staff there are friendly and very professional.
They are always nice and our pizza is always fresh and delicious. I did an online order last night and it said my wait time was 75 minutes. I was waiting to go pick it up when Rodney called after 30 minutes and told me it was ready. I appreciated that because I had hungry teenage boys waiting!
The curbside was very fast and prompt. My order was hot and fresh.