The server was nice & attentive as best she could be given the amount of customer she had.The food was hot when it came to the table. Overall this particular location is underman or in other words shorthanded to offer service to the customer that was coming in on this day...
The reviews are accurate. We came around 10:20pm placed drink and food orders at the same time. Apparently there was only one cook, they didn’t have many food items and the servers were so rude to one another you could hear them cursing each other out. We watched 2 people dine and ditch due to lack of service. Our food took over 1 hour to come out and customers were begging to pay so they could leave. Overall, for a restaurant experience just go warm up a cup a ramen.
The waitor was slow the food was good...I hate going places were the ladies assume if u eating the man is paying so they treat him with smiles and grins ..and act like they can't hear ya order and u the one paying anyway....her service was bottom of the barrel...I love IHOP so I won't say I'll never return but not to this one!!!
Waited 20 minutes to place our drink order in a restaurant less than half full with 4 to 5 wait staff, with a manager walking around. They brought my husband's omelet to another customer, took it back to the kitchen and brought it back out. Food was served with no silverware. My food came out in pieces, pancakes, then 5 minutes later eggs and bacon. I ordered sausages. When I told the waitress " excuse me I ordered sausages not bacon". She told me to calm down. Really?I was not loud no attitude. The manager comes by later(after getting an ear full from another table about the food and service). My husband tells him about his food visiting another table and I tell him about the waitress attitude, she walks up, standing over saying what? What ? What you talking about. Needless to say won't be back here. Customer service is terrible. Food was ok hence the 1 star.
The service was wonderful. I ordered a spinach and mushroom omelette and instead of telling me or the server they didn't have bechamel the kitchen topped it in cheddar cheese. Which I don't care for. And they were a bit slow with seating which would probably be attributed to staffing. Had it now been for an attentive and polite server, we wouldn't be open to returning.
Usually like IHOP. This one was dirty and the service was poor. We were seated in an area that was being cleaned though others were available. No one came for more than 5 minutes to clear the pile of trash by the table though they were sweeping near by. Food was the usually good and expected IHOP quality.
A Caucasian woman waitress waited on me and my family 2 of which were elderly at 83 and 86 years old. She took the order and left. Minutes later a black waitress appeared to take the order again cause the first waitress apparently complained to management that she jaf been at work since 6 am and never received a tip by 10 am when my family of 5 arrived for breakfast. Management is awful. I returned to my hometown Jackson Mississippi after 30 years now living in Georgia and the city has decayed along with the businesses. The food was warm and my elderly didn't complain and I paid the $100 and tip the black waitress $20.
I would give it a zero if I could. Food was cold(hash browns eggs and pancakes) they didn’t give me any toppings for my pancakes because when I asked for extra strawberries “they were out” but apparently they weren’t out of the strawberry juice because they gave me a whopping 6 cups to pour on top of my disgusting cold food. Not to mention how long it took for my order to be prepared short staffed or not the time limit was definitely exceeded. I really just want a refund as I can’t even eat it without wanting to throw up
We ordered strawberry crepes and they were all gooey. They were not cooked thoroughly. Everything else was pretty good. They were very short handed but server was very friendly.
This IHOP is somewhere I felt I should've just walked out of. Obviously IHOP is not my goto but I needed something quick. I should've went hungry. The place was dirty with trash everywhere. Everything you touched was sticky. The bathrooms are dirty and essentially as bad as any poorly cleaned gas station. The server did okay but he was dirty, he smelled bad and his clothes were stained. The server advised at order that they did not have pancakes and we're limited on eggs. This is the first and only customer of the day at 6AM.There are better places, and if there aren't just don't eat and save your money.