Very disappointed in my visit this evening. Ordered $18 catfish that wasn't cooked all the way... ordered two steaks one med well and one med rare. They cooked them opposite but one was well done and one very rare. The steak tasted horrible. It had no flavor or seasoning. Our drinks had almost no ice in them and we mentioned it to the waitress and asked could she bring us some Ice she never did . We had to wait forever for refills and once again they barely had any ice in them. The rolls were amazing I will say that.
The bacon buger and waffle fry. W/ ice tea.
Would leave no stars if I could... we were immediately seated but waited atleast 20-30 minutes for a server to even come our way to ask our drink order... while we are watching so many employees just standing around.. I understand servers have certain table areas they take care of but anyone could have taken our drink order.. we didn't get rolls until right before our food came .. we ordered the Logan medium and both of our steaks were well done. It was just an overall bad date for us. We should have complained and got them to cook us 2 new steaks bc this honestly wasn't worth the money we spent..
Horrible food & service, poor management. Food is over cooked. Burned literally, they allowed the male waiter to target me and harass me after a complaint I made about previous time I was there and he was rude treating minorities differently from his race with poor [email protected] not greeting, slamming dishes on the table etc. I’m reaching out to cooperate immediately!
They messed up every order around us. My catfish felt like it was wet/uncooked. I heard a couple at a table next to us say..."We ordered the same thing! One of these don't belong to us and we're missing one meal!" I heard that the food was good. But I believe trying to rush and correct mistakes made the food bad. If I go again it's going to be on a weekday.
Please save yourself the trouble and find somewhere else to eat. The steaks were great but the service and cleanliness were atrocious. We don't mind waiting for a table but it seems unnecessary if you have 3 employees leaning on the hostess stand on their phones and one sitting on boxes scrolling as well. And at least 3 dirty tables not being cleaned. Our waitress was polite but took quite awhile to take our drink order and seemed totally preoccupied while serving us. She spent most of her time in booth with another customer. She told us they were out of ribs but the table that sat after us got 2 racks. And the bathrooms were disgusting. We only pass through twice a year but we will never visit this restaurant again.
One of my favorite restaurants to eat at and eat here 2-3 times a week but the last year it's been terrible food is ok and service sucks axx I'm sitting here now watching the server for 30 min fcckin off and been waiting on rolls and refill this place is just sad probably just gonna have to take the loss and lose one of my favorite places to eat. Just to be clear there is more staff than people being served there is absolutely no reason to take 30 min to get a refill or rolls. Also this is the 4th time in a row the plates were dirty when given to us!
Food was awful and service was slow.
Food was awful and service was slow.
I had the mesquite grilled chicken Caesar salad. It was so good! It was also very large so I had leftovers for lunch the next day. The servers and waitresses were very attentive without hovering. A very good experience.