Went through the drive-through during lunch hours. I understand that there is a rush during lunch but at the same time there is no way I should have set in the drive-through for over 30 minutes. I don't know if this location is it understaffed or they just don't care about other peoples times. The Taco Bell right next to them served way more people in the 30 minutes that I waited.
You know, I debated even saying anything. But after I scrapped off a pound of onions off my burgers!! Yeah you be the judge. The fries looked and tasted like they were from yesterday. So they went in the trash. Worst experience I've EVER HAD AT A KRYSTALS!!!!
I ordered online for pickup. They weren't busy, but my order wasn't ready. They made it wrong, but corrected it. The burger were hot and delicious
Not many of these left in SC so was looking forward to it. I saw them made so it was fresh but something is different. Maybe my expectations were too high.
Service was slow and the employees did the minimum with bad attitudes. Lights are falling apart inside and seating is terrible. Needs to be shut down.
Hands down the most HORRIBLE EXPERIENCE of my life. Got yelled at just for ordering ! I asked the man "someone must have made you angry" Oh then I just got tore into . This location should be burned to the ground.Manager is literally throwing stuff at his poor new hire screaming get this lady away from my window. Just wow. If my card wasn't already charged ,would have definitely went somewhere else. Not to mention the 78 onions and gallon of mustard on each sandwich. Disgusting! Spent all night in the bathroom even after scraping everything off!!
Pretty good pretty good. It was my first time going. Worth the experience.
Ordered through their app for pickup on the way home. I ordered a sackful of Krystals and only received half of them. I was their only customer at the time. Tried to contact them to correct it and was passed to a voicemail I was not sure belonged to them. Only gave them one star so I could leave a review. Will not repeat this mistake again.
Good, but sometimes there can be a bit of a wait if they only have one person working there.
Kyrstals were hot and fresh off grill. Didn't mind waiting a few extra minutes.