Terrible terrible terrible! The food is great! However the customer service Is absolutely horrible! They are very rude, and they have attitude when they get your order wrong. I love Popeye's Chicken, However I will not be going back to the one in Columbus Mississippi.Whoever the owner is obviously doesn't care because this has been going on for a while.I never have this problem at Chick-fil-A, Hardee's, Cookout or Wendy's
The tenders are not bad but the only thing exceptional is the chicken sandwich. Unfortunately, the store in Columbus, MS is out of chicken sandwiches more than 50% of the time I go there. To make this more infuriating, this store is so poorly managed that they can only take 1 order at a time. If there are 3 cars in front of you, you must wait until each of them places their order, waits for their order to be cooked, and pays for their order before they take the order of the next car. The average wait time for 3 cars is 27 minutes! After waiting 27 minutes and after the car in front of you pays for their 2nd choice of food and leaves, the speaker again tells you they are OUT of chicken sandwiches!How does this place stay in business? I can live without their (very good) sandwiches.
This place is the worst place I've been to in Columbus ms. I waited in drive through for 15 minutes 3 cars ahead of me pulled off without ordering. I then went in side to order and 4 people where working including manager. There where 5 people ahead of me not one time did any worker look up at us waiting in line to order. 2 people walked out with out ordering I stayed in line another 10 minutes while listening to people in front of me ask why aren't you taking our order's NOT A WORD from none of them but laughter. I'll NEVER be back ITS THE WORST FAST FOOD IN TOWN. Why make people wait to order 30 minutes and not speck a word. I think they need new management. It was 830 pm no excuses.
You have to wait in line for about twenty minutes, so services are slow. I got the chicken tender combo with mac and cheese. The chicken tenders were not cooked properly because they were done. The mac and cheese were dry and burned on top.
Slow af! I put an order to be made at 7:00 I’m here at that time and it’s been 20 mins and it still hasn’t been made. Slowest Popeyes I’ve ever been to. If time is of the essence DO NOT go here. They take forever
I like some of there foods . Drive thru time was good.But some employees were rude and the Manager was right there with a headset and nothing was said. Sometimes I would rather get gas station chicken
It seems like no matter where I go, Popeyes chicken just ain't it! There's no seasoning.....NONE! I remember back in the day you could see the seasoning under the skin of the meat. It was way better! I only stopped because my Mom wanted some. It's very disappointing at this point.
Slowest service in the state of Mississippi.....waiting for half gallon of lemonade and the empty container is just sitting there with no concern from staff service to expedite an order....8pc mixed too 25 minutes to complete the order with an additional 5 to 10 to just fill up a half gallon of lemonade.....not coming back....and would not recommend.....to accept or hear an apology from management will not be acceptable.....this place needs to be closed down and restructured as management is aware and part of delay..... After about 30 minutes of waiting for eight pieces of mixed chicken red beans and rice and some coleslaw I was given partial order and attendance said I will get you your lemonade would she requested the container from management who placed it on the counter and it set there for another 5 minutes and after my tolerance level had reached a climax I had to yell to the attendant can I please have my lemonade in which she quickly expedited my request. And again management do not post an apology here saying that we're sorry or we are busy or whatever excuse you may fathom in your mind as you are part of the problem by working directly with your employees noticing the lobby full of hungry patrons and not being able to address that to your staff to expedite you should be replaced and a manager with more motivation and better leadership skills would be far better replacement than you
Food is good but the service is terrible. Long waits in the line. It has gotten a little better but it's still pretty bad.
Chicken too greasy. I know that sounds hypocritical seeing that it is fried but for some reason I can taste the grease too much when I'm eating it