For the past three weeks in a row we went to Krispy Kreme between 4:30pm and 5:30 pm. Last weekend it was Chocolate glazed day. When we got to the store we were told they were sold out and had no donuts. Everyone was just standing around laughing. There were a lot of people there wanting to get donuts. Everyone was upset.
They don't ever have the advertised special edition donuts and how do you NOT have any regular glazed doughnuts?! They literally said all they had were two different types, sprinkles and some other multi flavored doughnuts.
A few days ago I gave the store 3 stars and explained why. Today, after my chemo, I went back to the store and the problem had been addressed and fixed ! Great donuts and great service ! Thanks for being there during this difficult time for me !
I love Krispy Kreme, but I just had the worst experience there! Why? Because the lobby is closed! I wanted to buy an assortment of donuts (thinking I could see what is available), but it is SO hard to do that in a drive through! I couldn’t understand what they were saying and they were confused as to what I was saying too. It was frustrating and not an enjoyable experience at all! Please open your lobby back up!!!!
Love this place donuts was great and the staff was even better.
They are very accommodating with delicious donuts! We were in a big truck and couldn’t go through the drive through, so even though the lobby was closed the workers brought our donuts out to us! They went above and beyond.
I was pleased the times I was able to purchase doughnuts. However, lately they are short on doughnuts. Also, I assume they close at 7PM. I drove up at 6:50PM and waited four minutes. Nobody responded. I drove off and observed employees inside the business. I am lost for words. Does anyone know of a self-starter doughnut business in Columbus I could support?
Very polite, my sister and I went through the drive thru. Fast and friendly service.
Lobby closed… laziness I assume.
Very polite, my sister and I went through the drive thru. Fast and friendly service.