We had ordered our food on the app and paid for it already with gift cards. When we showed up, we were told that our order had been canceled. No explanation. Atleast five other customers walked in and were advised they could not be helped and to contact their banks to get their money back. Our gift cards showed as being active on our app so we just reordered our food. When we went to check out, apparently they had been cleared out by the canceled purchase. So, we had no money to buy our food and no one working there made it right. Another patron had to buy our dinner for us instead of the restaurant making it right. While it was very much appreciated, that was embarrassing and avoidable because the restaurant messed up and someone else paid to fix it. The employee there was left alone by the other employee when everything was hitting the fan and the line just kept getting longer and the situation just kept getting worse and more awkward. We walked in there at 7:10 and didn't leave until 7:50. Thank you to the lady that paid for our meal. This is why I always wish my family liked jersey Mike's as much as I do. Their food is better and so is their service.
(I’m writing this on my husbands phone)I walk in and wait as the counter person mixed lettuce, spinach, and other salad like ingredients in a bowl and served it to the man in front of me.I had a coupon for something like a dollar off a sandwich. (Her) "We don't take coupons." Ok, no big deal so I order my husband's sandwich.Then I asked for a salad with tuna. (Her) We don't do salads." (Me) The guy in front of me got a salad."(Her) "We don't do salads." (Me) "You won't make me a salad?" (Her) "We don't do Salads."I leave with the sandwich for my husband. I went home and ate a Chicken Pot Pie.I'm pretty sure I was dealing with the owner's daughter. Pretty sure he owns the building.I'm never going there again. I USED to buy gas there. No more.
Love the workers here.
This subway has really gone to hell. Idk who owns this or manages it but the young lady that is in there at night is NOT customer friendly, when she is out of ingredients on the front In she will just say she’s out and move on. She will not offer to get any more from the back. She is always out of bread, ingredients, or closing the store early. She also owes me a $32 refund because she closed it early and did not want to make my order and said she was unable to refund me for food i never Received. We live literally around the corner from this but we will not ever return.
Can’t tell the time for sure, get here two hours before they close so you can be told they close in 1 minute argues about the price and claims you have to pay extra if you want more than 5 pickle slices in a sandwich
Horrible experience. Totally gross all around. Definitely would NOT RECOMMEND.
I know it’s Subway and you are like “who needs a review of Subway?” But I just wanted to take the time to thank the employee working there today on March 5th, 2021. Lady with very red hair! She had everything on point for my family’s order and we got home and didnt even have to look to sort because they were labeled. Super promt and very friendly!
This Subway never lets me down. The staff is always friendly, and they make sure I get my food just the way I like it.Today I was ordering for 4 people, but the sandwich artist handled each sandwich with care.Looking forward to my next visit.
Good alternative to fast food venue.
Great place. Nice people and good food.