Poor customer service. Coffee tasted terrible. Sandwiches were bad.
Terrible customer service at Starbucks. Very disrespectful, to children who were doing nothing wrong, they had cash in hand and they wouldn’t let them use it.
Love my Starbucks! Staff very friendly too!
Its surprising seeing all the reviews about poor customer service here. We stayed at Harrah's for three nights and visited Starbucks every morning. Same two ladies working all weekend and both were always nice, always greeted me, always repeated my order to make sure it was correct. The line was always long in the morning, but that's to be expected. It did move along pretty quick though.
POOR CUSTOMER SERVICE. employees are incredibly rude and unprofessional . So unwelcoming. Why would you hire those two ladies? I’m a tourist and never ordered at Starbucks. When I asked about the sizes she gave me attitude and looked at me like I was dumb. When I made sure she heard my order she said “ i heard you” with attitude. It’s not my fault you hate your life and job. So impatient. The asian guy ( wish I knew his name) working the same shift as them was cool though. He wasn’t the one serving me yet he was the most attentive.
First, the hours are wrong. They close at 2pm. Next, they shut the ovens off early and I couldn’t order an overpriced sandwich. You should be fully functional during the entirety of your open hours.
Control your roaches, I promise you I saw one making some eggs bites. Don’t go to this Starbucks if you value your health.
Wow. Alyssa the “barista” should not have a job in customer service. It’s too easy to find other options for coffee than the Starbucks at Harrah’s. Thanks anyway.
COFFEE just the way I NEEDED it!! GREAT!! ...fast service too!!!!
This is a shame of starbucks. Worst service ever. If you want to wait 5 minutes to get your straw after getting your drink, this is place you want to go. And don’t remind staff for your order because they will bite you back. But if they forget your drink or someone else take yours they will bite you back again. Mind as well just to brew one for you self. This location needs supervision. Absolutely no customer service at all. Do not expect anything from these ladies.