I used to go to this establishment often. Over the last six months or so they have gone downhill considerably. I don't get the order I want, they don't have what they advertise and today was the last straw. After taking my money I had to wait for them to make a cup of coffee. And to make the cup of coffee they had to clean the coffee machine. When I finally received the coffee it was lukewarm and without the cream and sugar that I ordered. I won't be back.
I love ordering my drink, and the order being repeated back to me correctly, only to find out that is not what was given to me. If I order a certain milk in my coffee, I expected just that. No receipt taped to the cup. No paper receipt handed to me. I knew the drink looked lighter in color but didn't think too much on it. As I sipped, I knew something was wrong. Because I was traveling and had no proof of purchase, I wasted $5+. I didn't even get to drink it. Thanks, guys. In the future, please be mindful/considerate of people's dietary request.
This location is awful!!!!I just moved into the area and was happy to see there is a Dunkin Donuts right down the street but that happiness has quickly gone away.This location claims to be so busy they never have donuts…if that were the case why are donuts not fresh?????Two management obviously has no clue what they are doing as if you know you’re gonna be busy wouldn’t you know by now you need more product???You should not be depleted of ALL donuts by 10 AM.I’m calling corporate and complaining.Customer Service sucks too!!!
Wonderful experience here, never a bad one but the cashier went above and beyond!
I came at 430 to grab a quick sandwich and I was told they were out of all of their sandwiches and that they normally run out of all of their sandwiches in the morning. Either order enough or don’t advertise that you sell food all day.
They have the best drinks my fav is the Charlie cold brew and now the Salted caramel signature latte iced
Before you even think of stopping here, count to 5 and just don't. Wrong order constantly, always out of 60%+ of the menu, hot beverages are cold, mobile orders accepted just to not be ready and have to reorder when you get there, and the attitudes are atrocious. Spend the few extra bucks and go somewhere of quality.
My coffee was made to perfection and they were so incredibly kind and helpful when I asked for some help with my DD app, which resulted in me earning additional points. Would definitely visit this location again!
Made coffee way to sweet could drink it
Literally just threw away what was supposed to be a cold brew definitely was NOT PLUS THIS PLACE WAS ABSOLUTELY DISGUSTING UNDER THE COUNTERS LOOKED AS IF THEY HAD NOT BEEN CLEANED UNDER IN MONTHS I WILL BE CALLING DUNKIN CORPORATE SHAME ON YOU FOR SERVING FOOD TO PEOPLE OUT OF A PLACE THAT LOOKS THIS DISGUSTING OH A DON'T EVEN GET ME STARTED ON THE BATHROOM THIS PLACE SHOULD B WE CLOSED PENDING A HEALTH INSPECTION