Order is always correct. The blonde woman working the window in drive thru is always extremely friendly! She deserves a raise!
Everyone one of the workers knows this review was coming. I ordered pick up so I could be to work on time. I ordered at 3:30. I ordered a iced matcha latte with a pump of vanilla. When I got there a blonde girl handed me a matcha lemonade. I was super nice shower them my online receipt and asked her to remake it. They said they would. 10 minutes goes by and no one remade my drink yet. The blonde girl was literally saying “I can’t believe I made a matcha lemonade instead of a latte” and all the workers were laughing as I stood there waiting. The thing was, who orders a lemonade with a pump of vanilla? I don’t know if she was new or just uninformed. I waited there another 10 minutes when this really nice girl not the blonde came up to me: her shift was literally over and she made my drink and made things right. Another nice girl even gave me a gift card and apologized. They were very nice but the other girl was very rude and she seemed like she needs lots of training. She didn’t even apologize when I said it was made wrong. I work in customer service so it really pains me to write this. No, Im not a Karen I am 18 years old. I ordered at 3:30 and left this location at 4:05. I am thankful for the two ladies that helped me but boy this girl really made me mad. This was on 7/5/22 if you could figure out who the worker was :) - her name is casandra!
Had another customer grab my drink by accident during a busy day and the staff replaced it no charge without complaint, great customer service
Not a coffee fan but love the Strawberry Acai with lemonade! Gave it 4 stars instead of 5 because it is expensive and adds up quick!
I was there Sunday and the people were very sassy. I ordered a grande and they gave me a small with a grande sticker on it. I thought Starbucks must’ve changed their sizes so I went over to the other Starbucks and they didn’t so I got ripped off. Also my mom ordered the biggest size they had and they sized hers down to. Definitely will not be going back there and I advise others to go to the one in target.
Nice Starbucks. Its easy to get to. Has some patio seating if you want to sit outside. Food is good great coffee. I'm not into the fancy sugar filled so-called "coffee" that so many do like. I drink straight up brewed black coffee. Its very good here. Some stores do better than others and this is a good one. So I would guess if they do good on regular coffee they would also do good on the other coffee.
I went to this Starbucks and got a Carmel ribbon Frappuccino no whip. I waited for 15 minutes which was no big deal, but then mine had whip on it. So I nicely asked the worker if she could remake it with no whip (I’m literally allergic) and she looked at me, said nothing, and smacked it down on the counter. I waited for another 10 minutes, now getting annoyed. I watched a different girl take my drink, wipe the whip cream off and throw it in the trash then handed me the drink. Unbelievable and so rude.
Sat in the drive through line for 15 minutes and when I got up to order was told they were closing for the day and could not serve us. Frustrating that once we are in the drive through line there is no way out you are literally trapped.
Just sat at the window watching the drive through employee chatting away while my drink just sat there. I was waving to her and she opens the window as if to question what I needed...ummm my drink? No explanation for why she had me waiting so long for no reason and collecting a line of cars behind me. Just stared at me when I told her I was waiting a while. Didn't realize just showing up to work is good enough these days, sorry to have interrupted her chat session on my way to work.
Sierra was great ! Got me in and out with impeccable customer service!Great personality and very beautiful! Best frappe ive ever had!-Malik Hawk