Horrible service. Ordered a caramel machiatto and got something with cinnamon. They remade it but gave me a tall (small) instead of the size grande (medium) that I paid for. They offered to make me another one, but after waiting for well over 15 minutes for my drink, I asked for a refund. The cashier said she could not give me a refund and that I would have to call starbucks customer service. I left without a coffee and without a refund.
drive thru is the worst. gave me a cold coffee when I ordered a hot coffee and made it look like it was a hot coffee. When I asked about it to their manager, they hung up on me.
Absolutely horrible service. Two girls were working tonight but only one was actually working. I believe Natalie was the one that was working. I couldn’t quite get the other girls name but I know it started with a G. Walked by me 3 times and don’t say anything. She actually ignored me a couple of times. Might be best just to keep her in the back and pay her less. My daughters drink was made way too strong but I can’t blame Natalie, the other girl was talking her ear off.
The service was extremely slow, several workers just standing around. No one working at a remotely fast pace. I was shocked at how slow they were. I had ask someone to finish my drink that was just sitting there because I was going to be late for work. Never stopping there again.
A+ Starbucks
One of the better Starbucks I have gone to. Even though they were busy staff was very friendly and my drink was made perfectly! Was also excited to see the posting there saying they give coffee grounds for compost! Way to be green! ❤️
Slow service. They served orders to THREE customers who ordered AFTER me and THEN served mine. And I ordered an easy drink.
I ordered a grande Guava Passionfruit drink and my stomach is horribly upset. I am lactose intolerant and I am having all the pains like I just had some dairy. This all happened after I got my drink. I was so excited to have this drink but I couldn't even drink most of it. I'm not sure if regular milk was used instead of the coconut milk but this drink really upset and hurt my stomach. I have had this drink many times before and never had this issue. I can't believe I wasted my time and money on something I can't finish drinking. ?
Emma is one of the best baristas! She definitely knows how to make a good coffee!
jowarioa or however you spell her name was the rudest barista i have ever met !!! i asked for whip cream on top of my drink and when i politely told her she rolled her eyes and me and i heard her whisper under her breath ! please take enforcement on this or i will not visit your establishment again. thank you.