Please do not eat here. Everything about this restaurant is substandard and a health code violation waiting to happen. Two employees who refused to cook and were quite rude including one name starting with an A, old food in the pans, extremely dirty restaurant.
Upon arriving at Panda Express, my body was sent into a state of shock. Arctic temps made it unbelievably uncomfortable to even stand in line for food to go, let alone dine in the establishment. It was a sharp contrast, even to the 65-degree day. Judy has been trying a gluten free diet, and she needed to request either white or brown rice. Her request was met with lies (that they were out of both brown and white), and a suggestion that she eat the noodles or fried rice. When she politely told them that wasn’t an option, the employees magically found a 10-gallon tank of white rice. In order to transfer the rice to the serving dish, the employee used his ungloved hand, and Judy was appalled by receiving finger rice. The misleading didn’t end there. There were no forks available, and we approached the employees who questioned us every step of the way. Eventually, he sauntered from behind the counter and handed two individually wrapped forks to us. I was also disappointed to see there was no root beer selection or fortune cookies included with our meals. I appreciate reading my lucky numbers, but my Judy relies on her fortune to guide her throughout the week.On our way out, we were ironically met with a sign stating their mission and values, “Our mission: deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Our values: proactive, respect/win-win, growth, great operations, giving.” We scoffed that their first value was proactivity when we had to ask for every basic need, such as rice and eating utensils. Should have gone to LeeAnn Chin.
This panda is meh. The problem is that the employees either don't care or aren't trained well enough. They are always out of things. They don't seem to understand how to plan ahead. Like, when your noodles are down to 1/4 pan, call for more. Don't wait until it is empty. Once something is already out is a terrible time to tell the cooks. Anticipate. This isn't rocket science.I highly recommend the arbor lakes store if it's convenient. I dunno where the nearest store south of Plymouth is, but it's worth a Google so you don't waste your time here.The employees are nice. The store is clean. I issues there. But the waits are terrible.
The food is fine but I wish they had more choices. They are usually out of multiple things that I like to order. They were having some staffing issues and were closed once when we wanted takeaway. My understanding though is they've done some hiring so that shouldn't be an issue going forward.
They get the simplest things wrong and then blame the customer. I asked for white rice. They started with the other, I corrected them and reminded them I wanted white rice. They got mad. Then the starte loading the wring chicken into my bowl. Again They got mad at me. They need to shut this place down. Worst Panda Express.
As a regular to this location I can say without a doubt it's not only the worst panda express in Minneapolis, it's the worst managed fast food restaurant as well. It's open about 30% of its listed hours, and during those hours the grill is heating up, so their more popular foods are not available. On the topic of food availability they frequently have dishes many hours old and never refresh them, and that's only for the limited selection they have.I frequent here because I like panda and I'm fine with orange chicken and white rice , which is the only meal they always have , when they are open. Which is often not until after 5pm on week days and who know when they open on weekends.In conclusion , please avoid this location like the plauge and try some of the other much better offerings around the area until they get better management.
They don’t close till 9 and I walked up to their door with 4 workers visibly inside sitting doing nothing but being on their phones. I’m sure they’re still on the clock getting paid but decided to lock the doors early. Disappointed with the staff they have on shift tonight. Every time I’ve come to this location I’ve been disappointed with their service. Highly recommend not to come here unless it’s a last resort. Even then if it’s close to closing hours they might just decide to close early so don’t bother
I don't know where all these positive reviews are coming from. This was the most bland food ever. I'm saying that hospital food was more flavorful. I'm super disappointed. The only dish that was mildly ok was the orange chicken. The fried rice is just steamed rice with about 5 drops of soy sauce. The Teriyaki chicken didn't have any sauce, the Beef and Broccoli tasted steamed as well with no flavor. The noodles tasted like they were just smoked in water and then the cook called it quits. I have been wanting to try this place ever since they've opened and I now hope they go out of business soon so that a better restaurant can take their place. The staff was slow and boring, just like the food.
I love panda but this one kinda sucks. It was a great time having the lifeless employees let me know what they didn't have available. Look I get working in the food service sucks but maybe you should've went to college and gotten a big boy job. Just a thought.
Stood in line for over 5 minutes while the employees stood in front of the food not evening looking up or acknowledging any of the customers in line. They also seems to always be out of white rice whenever we go there. The store seems to be conservative with the variety of food choice they offer. There are much better choices nearby for Chinese food.