Nothing to complain about on my visit. I ordered for pickup while I was out running errands, and happened to time it just right to pick up my order soon after it was ready. The staff was friendly and they all looked like they were busy, but I was in and out in less than 2 minutes.
I ordered a pizza and sides from this location but it was never delivered. We tried calling the location and we’re on hold for 30 minutes waiting to speak with a staff member but our calls where never answered. Terrible experience
We had a very negative experience with this location today. We placed our order through the app, and entered our address exactly correct. The driver somehow delivered it to a business across the street and down a block. After tracking it on the app, we saw it was delivered and contacted the store who told us the the app was "glitchy" and to be patient and it would be showing up soon. After 15 minutes, the business across the street called us to let us know that our order was sitting there. We called the manager, who told us that there was nothing they could do because their GPS sometimes makes mistakes and we would just need to accept an "I am sorry this time". We had spent $35.00 on the order, so an "I am sorry" just didnt seem appropriate. We called back again, and they told us that they cant help when their GPS makes mistakes and it isnt their fault. After telling them that we were not comfortable eating food that had sat unattended in another business for over 20 minutes, they finally decided to give us a credit for $25.00 (which is $10.00 less than what we paid for). I understand that everyone makes mistakes, but when one is made, please just fix it. Why should the customer have to call back time and time again to be heard, especially when the receipt showed that we entered the correct address? The driver simply made a mistake, which we all do....just be kind, understanding, and fair regarding making it right.
Usually never have problems. Orders typically correct. Good delivery times.This occasion we did...didn't get our dips or drink. Tried to call and for over 2 hours was unable to get through. I did finally decide to go back up there...then found out they had routed their phones to the main call center (so that kind of answered why I was on hold for so long). They did then credit back what was missing and added a little extra for inconvenience.
Delivery driver left my food at the front entrance of my security building. I tried calling Domino’s but no one answered the phone. The last two times I ordered food it has been terrible!!!!!
We had a very unpleasant experience with this Domino's which we've ordered from at least 20 times. We had a delivery driver confirm that she was going to be at the correct door and I went down to see her since both my partner and I have been vaccinated and we selected hand to hand delivery because our orders have been taken before. She said she didn't enter the building which I totally understand. But she wasn't there. I checked the main door and nothing there either. We called the store and they said "She tried to get ahold of you four times and you weren't there." She called my GF's phone four times but when we called her back she didn't answer. When we called the Domino's restaurant they forwarded me to a robocall line three times before I finally got to the store and they said they refunded us the money and called us a liar.
Very busy location with very efficient staff. Even though there were only two employees preparing the food, our order was slightly late.
I've ordered from them I think 6 times in the last 3 months; they have always made the order correct and are very quick with their service.
Dominos offer something for Next week - it should mean - next week, not this week.Dominos was winning a lot of points on the service, the food and everything until they messed up with this $3. offer for next week!Next week, begins a week from today, not tomorrow.This type of bait and switch is making me rethink about ordering from Dominos in the future.
Placed an order for delivery at 12:10 am on a Friday (they accept orders until 1:00 am). We waited, and waited, but the order was never delivered.Called the next day to ask about it because we couldn't reach anyone Friday night. The person that answered was very rude. He said "[the order] was cancelled." I said "we didn't cancel it?" He replied "we cancelled it. You'll get your money back in 24 hours" then he hung up.