The rating of noise energetic means way too loud. I had a C suite leader from our company fly into Mpls and I met for supper.. I made reservations in advance being he was staying at Marriot. I had been at the restaurant prior to this night in comment. When i arrived I was informed that my reservation was basically grab any table in the lobby area I wanted and the waitress / bar tender / hostess brushed me off, I asked about the restaurant and was told it was only open for breakfast. Not good to hear as it didn't say anything when i reserved that it wasn't open. So back to the lobby quasi open area as you enter hotel - we ended up at a narrow hightop basic ledge across from each other - the cohort sitting on one end while I was on the other. So opposite at an angle. Service ? well for a while i thought I might have to prepare my own. Eventually took our orders: a hot bbq sandwich and a salad with salmon. Time lapse was very long and saw others post our order receiving food. Called our server open and she said oh I'm sure its almost ready. She went back and returned. You guessed it the salmon on the salad was luke warm and the bbq beef was by now cold. We ate what we could then pushed it off. only next encounter with our server was giving us the bill. No thanks - just a walk by drop off the check. So overall an experience that will have me never returning and beyond that I will make it known not to choose that for a restaurant. Unfortunate for Marriott our company has 19000 associates and this sets the tone not to have a second occasion of this. Its poor after all the down times hotels and restaurants have had that the Marriott doesn't check themselves how its working. its not a one time or just us occasion. you could tell many if not all the other customers were put off by being in the lobby area and not the restaurant. But what is one to do after a long flight then hoping to have a great meal and not having to go out again. Will not stay again
Only way to order pick up is by calling the hotel no way to order online. Front desk ended up hanging up during transferring the call, then when I called again the restaurant voice-mail answered. What year is this?
Lisa & Jess (bartenders) are the best. Great martinis!
Very nice and quiet dining experience. Not a complaint, but don't be in a rush to quickly sit, eat, and leave in a short amount of time. Great if not in a hurry ?
The food was delicious and the service was great. I ordered the wild rice soup and it did not disappoint. The banana dessert was also outstanding.
Did not know that this was a restaurant in a hotel, or that is was a buffet. Very disturbing that the restaurant staff did not get the Open Table reservation--so there was no special table for us. I don't understand why this is available on the Blue Birch website. Anyway, the staff was very gracious, found us a table no problem, and made sure that we were well taken care of. The Buffett was constantly being filled, and all the food was good. Beautiful selection of fruits, cheeses, etc. Pancakes, bacon, sausage, scrambled eggs and potatoes were the hot foods. Oatmeal and toast, bagels etc were all there as sides.
They had Mother’s Day brunch buffet. It was so good. They also had great teamwork. It was busy and they managed the chaos so well we could just relax, eat amazing food and visit.
My reservation through open table did not show up. Open table needs to post the fact that the main restaurant is closed until further notice. We were pointed past the restaurant and seated in a banquet room for my Wifes Mother's Day Brunch. Had we known this, we would not have booked and we were very disappointed in the fact that Open Table did not have this information and had outdated photos of the closed restaurant. I will say the occasion was somewhat salvaged by the service and most of the food. The manager on duty, the server and the cook at the action station were very nice and stayed on top of things. I would return once the main restaurant is opened. Otherwise this was a big let down after spending $200.00 for our Mother's Day to dine in a windowless banquet hall with giant circular tables. Shame.
Easter Brunch - the food selection was great, and very good. There was a bit of confusion about the bloody Mary bar, it wasn't explained very clearly about how and when to go up. And they may have been short staffed, or perhaps VERY new staffed, because our table wasn't cleared of used dishes, between visits to the food buffet. However in spite of that, we would go back, hopefully they'll have those kinks figured out
I went to the breakfast buffet this morning. Had scrambled eggs bacon sausage pancake breakfast potatoes muffin custard pastry and coffee. Pancakes and muffin was dry. There's no refill on drinks. There wasn't many people. Eggs and sausage were great. Those was the only things I liked. Overall its ok. Better than most hotel breakfast. Although it was about $17 per person.