I was there for my friend birthday party and I had loved this place. They have good menu options, great choice of game, music and best customer service. I accidentally spilled my drink while handing plates to the server and they didn’t charge for my drink for that. I appreciate that and I will definitely return to this place.
My first and definitely not my last visit! I had an awesome time loved the shots, games and all around good interactive time and the energy was all that. Of course I went live we had a ball! Thanks again ?
I went here yesterday evening & I really regret the money & time wasted at this place. My friend & I get there 20 mins before our reservation, we know we were early & didn’t mind waiting for our table. We get seated maybe 10 mins later & the host seats us at a super high small table with bar stools, the table was tucked in the back & had very little space to walk through. It was way to uncomfortable for us to sit there, especially with our belongings, there was no where to put our stuff. I told the host that we would like a booth because there was booths open. We were told they don’t usually give booths to a party of 2. Looks around most booths had a party of 2 or 3 . After going back and fourth for about 5 mins , they offer a lower table with better chairs, we agree & it just gets worse from there. The cups were dirty, literally had someone lips on the cup! Just disgusting!! I ordered chicken wings & a Cesar salad. The waitress brings me some kale & tells me the chefs refuse to make it because they are swamped but she we will take it off my bill. After all that, we wanted to go to the Karaoke room .it’s supposed to be an hr wait, We signed up at 6:30 & didn’t get in until 7:46, once we got in the room the employee who is supposed to reset the rooms forgot so we couldn’t sing any songs. I go to her & tell her the songs aren’t working, she says okay I reset it, it works now . I asked her how much time do we have ? She responds you have until 8:46 , if I paid for an hr how do I only have to 8:46 when it’s 7:56 now & you just reset the room. She responds with an attitude because I gave you the room at 7:46. I assist I paid for an hr so I want an hr. She responds okay , I’ll add 10 mins! Rolls her eyes ! Service was terrible, super expensive for drinks! Super crowded to the point you have to literally fight your way out! I give it 1 star because the food was good & our waitress was super sweet! But I will never go back !!
We came in with a group of 30+ people. Our server was friendly and patient with us while we settled in and got ready to order. Wish I could remember her name. She was awesome! Food came fairly quickly. Fries were delicious. Chicken sandwich was good, too.
I really want to like this place but the food is gross from the wings and burgers to the steak and chicken sandwich. Had to ask a waiter to clean a table for us. She was not attentive at all. Had to flag her down every time we had a request. Tried to order a specific punch bowel which they were out of. Asked to substitute for something similar that was a couple of dollars more and the manager declined. Why serve steak and you don’t carry steak sauce? The ambiance is nice but service lacks- extremely.
Such a fun atmosphere with lots to do! The menu is phenomenal too- we enjoyed the farmers board and the sriracha fries. So unique!
I was there on a Wednesday and was happy to see how busy it was! So glad you made it through all the covid closures. In addition to it being a super fun place, the staff is crazy friendly and attentive! Outstanding customer service [...said no one ever in the last few months]. Thank you for working, and for taking it up a notch - great staff!
I love the variety in their menu, the fun drink options and the games! The only reason I take off a star is that the last few times we were there, they were out of ingredients and couldn't make what we were hoping to drink. Overall, fun environment and tasty food so will keep coming back!
I love Punch Bowl Social. My first experience was at he Cleveland, OH location about 5 years ago. I attended a corporate work event and they reserved the entire place. I finally made it to our MN location during normal operations, as I have only ever been here for private events. A quick cocktail before a work event down the road. I had the signature punch bowl drink of the month. While it sounds like a strong drink it was very smooth. The service was quick and friendly. I look forward to visiting again soon.
My first time here. Seems like a great concept so many things to do in there. Bowling, corn hole, darts, pool, big screen TVs playing games. It was a very busy Friday and the service was a little slow. The food was really good which saved the evening. I would go again.