I took my wife and daughter and my daughter and I had affogatos. That's where you take a scoop of ice cream and pour espresso over it. The bitterness of the espresso nicely complements the sweetness of the ice cream. I ate the pralines and cream flavor.
They did an excellent job on my son’s birthday cake. Great service, completed on time and delicious.
Really bad service, I ask for a shake and they someone else a strawberry shake and not me. What a wast
Terrible service. Had 7 people working and waiting for ice cream 10 minutes before being acknowledge. Nobody in the ice cream line but us and 2 others in the donut line. No issues with the ice cream but service. Come on at least say Hi be with you in a minute.
Hours wrong on the store, arrived and the sign outside showed they should still be open, but was told they were closed when we were able to get inside. 3 kids all excited to get ice cream and they wouldn't serve us, NOT CUSTOMER FRIENDLY.
Have a look at my review history on here and you'll find that I leave very few 1 star reviews so if you get one from me, you've earned it.Went to the drive through to order some milkshakes and asked, "Where's your listing of flavors?" I was told "We only keep like 24 of em in stock at any given time and we change em up so we don't list them"..... What???So I went in... Worst. Decision. ever. Took me probably 30 minutes to get 3 milkshakes. Primarily because after the guy made em he set them down behind the counter and then the girl at the drive thru window scooped em up and handed em to someone in the drive thru!!! When I brought it to her attention I was responded to with attitude and misplaced confidence that this did not happen, until the guy who got my shakes came back in with them stating that that he got the wrong order.I could go on with the absolute insanity that transpired during my visit but this review is already too long. Complete and utter failure in service. Entirely incompetent. I felt like I was being punked the whole time.I get it, you don't want to work there but try having some damn pride in your work.
Super unprofessional, I ordered a mangonada here waited 10 minutes through the drive thru for them to tell me they’re all out of product. The last two times i went here they were also out of the mango base, they definitely need an upgrade in management
All 4 kids working in the store wandered around looking lost. It took almost 15 minutes to get ice cream and a smoothie. I was the only person in the store. Awful awful awful customer service, will never go here again
You need a staffing overhaul, bunch of dimwitted kids working there.
Horrible wait time for drive thru orders. Appears to be understaffed. Last time coming here!