The remodel is great. The partners are always happy and welcomingOur order is always correct.
Ordered a mango dragonfruit lemonade refresher with light lemonade. Picked up my drink and it didn’t have any dragonfruit in it. So I basically got watered down lemonade. Had to ask for them to add dried strawberries in it. So strange they just didn’t say they were out of the drink and offer to make something else.
I throughly enjoy ordering here whenever I am in town. Whether I am indoors or in drive thru— the service is consistent, kind, efficient, & the team is happy to accommodate my needs/requests as a customer. Thank you for being so genuine.
Just received my most favorite Shaken Espresso(as 2% Milk, Less Ice and Syrup, Venti). Here is what I got. Without Milk, Less Coffee, More Ice.PS. I didnt check carefully because it was Mobile Order pickup.
This is nice place. There are many coffee shops giving same experience. They need to reinvent themselves
Absolutely bottomof the barrel customer service. Server just stared at me until I gave her my order. Never said hello or how can I help you? Seemed bothered by my presence. 4pm Tuesday March 6th.
Six not busy young women behind the counter one finally saunters up to get my order. No mask. No gloves. Asks 4 times what size when I ask what the dark roast is. I ask for a tall dark roast with room. She puts the lid on with her bare hands. I ask where the half and half is located. She says it's here behind the counter. I ask if there is any in my coffee. She says no, you just wanted room. What did she think the "room" in my coffee was for? Extra air so I get less coffee? Starbucks this is crazy. Where do you get these folks? I'm guessing you save 1000's on half and half these days.
customer service needs improvement as well as communication skills.
3 days and $15 in ordered drinks and not one was done right - outrageous! Today the Starbucks on Vernon in Edina, MN flat out lied to me when I asked if my drink had the honey syrup I ordered instead of the 1 honey packet I watched the barista put in. How did they think I wouldn’t know the difference? Honey sticks to the bottom of the straw in an iced drink
Starbucks is Great, anywhere!